Yotpo Email Marketing & SMS

Jan. 21, 2021

I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.

Jan. 21, 2021

I like what my site is becoming already and i have not even made use of half of all the features i could use

Jan. 17, 2021

The customer service with this app is wonderful! Angelica, responded to my request to be verified almost immediately! The only thing I would change is the ease of getting a number for the customers to text and not just a 5 digit number but a full 123-456-7890 type number. Also, having to pay $10 for text campaigns on top of the monthly fee is a bit much for a growing business butttt the customer service I received today really makes it worth it.

Jan. 11, 2021

Angelica was amazing to chat with when I needed help. She checked on the issue for me and provided me with what I needed to correct in order to have my website up and running the way I want it. I couldn't be happier with the service I was provided.

Jan. 10, 2021

Great assistance during the setup process, thank you :) I will add to the review once I test the actual service.

Jan. 2, 2021

good support. and talked with a live person. decent support didnt know the answer at first but looked it up and helped

Dec. 15, 2020

SMSbump team is quite prompt for their support and query resolutions. We are satisfied with their support & services....

Dec. 14, 2020

its great just can be a bit confusing here and there. I needed to ask questions but the 24/7 chat service was great. Gen helped me quickly and efficiently to get my issue sorted :)

Dec. 4, 2020

I am using this for abandon cart messages, it was fairly easy to set up and it's a very well known trusted brand.

Dec. 3, 2020

havent used it yet or seen results. Have just installed it and used customer chat to troubleshoot some things

Nov. 30, 2020

I didn't used the app yet but the team is amazing. The helped me for all the steps with patience and kindness. Thank you so much

Nov. 26, 2020

merci pour le très bon service client que j'ai recu de la part d'angelica. je nai pas encore utilisé l'appli mais le servie client est bon avec possibilité de parler en plusieurs langues.

Nov. 26, 2020

First time i use, i know will be good because my friends use and the service customer is on point, very nice help.

Nov. 25, 2020

The customer service is amazing. I will be recommending it to friends within the ecom world. Thanks again.

Nov. 14, 2020

Harry helped me enormously by answering all my questions about the application. I highly recommend the person and the application.

Nov. 13, 2020

So far so good. Im still trying to understand everything. So i cant give a detailed review on the app itself but the customer service so far is on point.

Nov. 9, 2020

All the Stars to the customer service representative. I had an issue which needed a fresh vibrant mind, and Angelica was it. Super smart, responsive and extremely resourceful. I will try the App because of this experience.

Oct. 19, 2020

Hello, I use Smsbump for professional use: when customers do not validate their baskets or to relaunch them or notify them of promotion. J.F

Oct. 13, 2020

I am getting use to it, learning to see if it's user friendly. I will see how it works for me at the moment I am researching.

Oct. 5, 2020

Really good app. The customer service is on point, someone is always available. Couldn't ask for more!