All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 18, 2024

I spent a lot of time trying to fix the issue I was dealing with. After driving myself insane, I decided to contact support. Within a few minutes, they were able to understand my problem, fix it, and allow me to run a test. I am very impressed.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

The quick feedback and guideance PL. With links etc it was amazing - really nice tone and emoji made it quite personal which I love. Felt like there really is someone to help even though I messed up a bit. PL was very efficient

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Really good marketing platform, does everything I need it to do!! The dashboard can be a little daunting when you first see it but don't let this put you off. Its a super powerful marketing platform and does everything you need... and more. Thanks to John d who had a lot of patience to help me through some issues I was having as a new member. I also had fantastic help from Reggie, so much thanks to both of you. I am not just saying this, the app is that good for me, it becomes almost addictive when using it and configuring your marketing strategies. Highly recommended and you won't need any other marketing platform than this one <3 <3

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

SMS Bump is a super app. Use it on all my stores. And their support is very helpful, Regie helped me validate my account in no time.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Customer service (John D) via chat was quick to respond. I had an issue with a welcome popup and he helped me resolve the issue through screen shots and his knowledge via chat.

Using app

Almost 3 years

Total reviews

18

Average rating

4.9

5 / 5 Share

Jan. 18, 2024

Needed to get my account verifed and Regie was very helpful. He answered all of my questions and got my account verified timely.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Quin was really great and super friendly. Was really responsive and quick to complete my request. Overall a great experience with using this app for Shopify!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

A very comprehensive APP, and every problem can be solved. The customer service responded quickly and all the problems encountered have now been solved. It deserves 5 stars.

Store

Zosi

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

It has been an excellent and friendly experience. I would really like to thank PL for her support and guidance.

Store

Vantage

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 17, 2024

PL was great

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

excelent @AJ T

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Store

Karris

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

John D. Was very helpful at getting my SMS texts up and running for my shopify account. Such an easy process :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Fast fix and job completed! Thanks Marnie, and Keano!!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

very very good

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great app, and an even better customer support team. Quin was so valuable when it came to helping me solve the problems I encountered!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Amazing help

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Assistenza top, sono stato aiutato da Joann molto gentile e competente !

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Using app

4 days

Total reviews

1

Average rating

5.0