All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 4, 2023

Very good app, very good customer service. I needed to learn more about discount codes setting up and Jeff was so kind and helpful. Everything was clear in less than five minutes. Thank you Jeff for your help!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 4, 2023

Gen was super helpful and friendly as I had trouble verifying my account. I got prompt replies and fixed the problem I had in no time! thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2023

Gen was super helpful and super fast. Made it easy to go through the steps. I would not know what to do without the help.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Marnie was really helpful answered all my enquiries great work.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Marnie was amazing and very knowledgeable of my questions thank you again! I really appreciate it.....

Store

AUDE

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2023

el servicio al cliente me respondio de forma rapida, Genebie M me atendio de manera muy amigable recomiendo el servicio 100%

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Keano was amazing!! I am new to developing this online store, and he was so patient, and made it so easy. So glad I had his expert help! So kind too

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Keano M. Did an awesome job helping me validate my account. They were quick, helpful and had a great attitude, I had no trouble at all.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Marnie did an excellent job it was quick and reliable, I didn't have trouble with anything. it is pretty easy to use

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

I loved the experience. Experience was fast and reliable! The person i got to help me was Marnie. Thanks for the help

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Mylene helped validate my account with everything I needed in a short amount of time and now we're up and running! Thank you Mylene!

Store

Kaitish

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2023

Amazing App to install take care everything you need at remarketing regarding abandon checkout and more Mylene is the best support advisor i ever encounter i highly recommend this app.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2023

i think the customer service experience for me it's perfect and thy're really fast to do the things they're supposed to do

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Djan from the customer support team worked wonders and was able to help me super quick to solve my problem. I love SMSBump, and its support team is filled with wonderful people like Djan. Thank you SMSBump!

Store

Ripple

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2023

Djan from the support team was super helpful and was quick to respond to anything I needed help with. They did a great job at helping me validate my account and setting up flows! Djan has excellent customer support! Thank you Djan!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2023

WOW ok this App is great! Shoutout to KEANO and GEN who literally helped me set everything up AND understand how this app works thoroughly when I had NO idea what I was doing, thanks Keano and Gen!!! They were BOTH so patient, understanding, and kind. This app is user-friendly and the customer support, especially Keano & Gen, is great!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

the support team is very helpfull and quick i requested for help 2 times and my issues were resolved within a minute i thank Joann for helping me out

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Marnie did an awesome job helping me validate my account!! costumer service is the best here definitely would recommend to other brand owners

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Marnie was so nice and patient to help me out :) Marnie was so nice and patient to help me out :) Marnie was so nice and patient to help me out :)

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

awesome help and I 100% would recommend :) they were very quick to help me validate and set up my SMS bump marketing

Using app

6 months

Total reviews

1

Average rating

5.0