All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 2, 2023

I recently used SMS Bump to enhance my SMS marketing strategy, and I must say it's an absolutely amazing solution! Not only are the features powerful, but Agent "Gen" made my experience even more enjoyable. One of the most impressive aspects of SMS Bump is its user-friendliness. The platform is intuitive and easy to navigate, allowing me to effortlessly create targeted SMS campaigns for my business. I could customize my messages, schedule sends, and even segment my contact list based on various criteria. This enabled me to provide my customers with relevant offers and information, significantly improving my conversion rates. However, what truly sets SMS Bump apart is Agent "Gen." Gen is a true professional who provided exceptional customer service from start to finish. Whenever I had questions or concerns, Gen responded promptly and with great accuracy. Their expertise in SMS marketing allowed me to benefit from valuable insights and personalized recommendations to optimize my campaigns.

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Hijang

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Pretty easy to use, and very helpful with good customer service. I will try this more with my marketing.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

I like the simplicity of the app. It's very user friendly and cuts down on time spent on marketing. Gen was very helpful with my QR code flow and with my integration questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Gen was very helpful and solved our issue! Thanks so much for Gen’s fast and great assistance, we’re back up and running!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2023

Gen helped me get everything very quickly. Very nice and friendly customer service Thank you Gen.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Great support, helped me with the compliance issues. Overall a great company and a great service. Thank you.

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Yogify

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

MARNIE E is a very good agent ! speed and efficiently i'm very satisfied thanks you to have valided my account

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Love the app! Marnie was super helpful and nice. App is user friendly and they give great step by step instructions

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

joanne was great, great. customer support! the service is easy to use and the conversion rate really does improve

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Great support from Joann C to set up the app. Was having some challenges getting it to work right (my fault) but good customer support made it easy

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ZoproZ

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Quin, the customer support rep, was extremely fast and helpful when it came to setting up my SMSBump account.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2023

John was simply amazing!!!!1 Patient, kind and attentive! He really took his time to make sure I understood and that he back tracked to make sure of accuracy.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

I got helped by the support and It was really great and fast, I recommand it, thank you for the support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Rosen was able to pinpoint the problem right away & walked me through the process to correct the issue. Great support!

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olent

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

PL was excellent at customer service... They were quick, friendly, and helped me solve my problem in an easy manner.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

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Shoussy

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Joann C has been sooo helpful and so quick with resolving my issues! Thank you so much for everything

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

The setup was quick and easy. Marnie provided the full templates for compliance, so all I had to do was change simple information. Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

I love using this app for my marketing efforts. It's very easy to understand and create for someone like me that's not use to creating automations. I would recommend for anyone starting out + they give credits when starting out to get your campaigns going. That's a great deal of help while i'm trying to figure things out and it not having to be on my own dime. Joann C helped me with my latest issue and was excellent and knowledgable with everything I needed.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

John helped me out quickly and efficiently as we validated my account. I would definitely recommend!

Using app

3 months

Total reviews

1

Average rating

5.0