All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 31, 2023

John was extremely helpful and patient today. Great service! All my needs were met efficiently and quickly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Der Support von SMSBump ist super schnell und sehr freundlich. Mir wurde geholfen und ich bin happy, dass ich nun mit dem SMS Versand starten kann.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

SMS marketing & email is the best when with sms bump. This is by far the best app for sms marketing . Their team member is so nice, especially Joann.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

SMS marketing & email is the best when with sms bump. This is by far the best app for sms marketing . Their team member is so nice, especially Joann.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Joann C helped with efficiently verify my account so I could get back on track with setting up the marketing for my business! Very professional!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Joann C was exceedingly helpful and punctual with her responses. I sincerely appreciate all the direction she provided.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

They are amazing - the product and the SUPPORT! Wow. Thank you SMSBump for ensuring our store is in compliance when signing our customers up to receive our SMS messages. Further, shout out to Joann C - she was very helpful in bringing our policies into compliance!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

John was very kind and the help was really fast and I solved my problem in 10 minutes! I would really suggest!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

John was so helpful today to get my issues resolved! It was Very easy to chat and get things looked at.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

When contacting customer service, Jeff was amazing. The product was also amazing. It was also very easy to set up. I am looking forward to using this app to retain customers.

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2023

Received patient effective support from Jeff with some issues I was having. The problems were resolved in a very timely manner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Customer service is excellent! Quin was very helpful, friendly and took care of business. The app is a must have.

Using app

23 days

Total reviews

2

Average rating

3.0

5 / 5 Share

May 30, 2023

Support team is super, Djan helped me to validate the account right away with clear instruction and problem solved.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Joann C did a great job helping me figure out how to get this all up on my site. Thank you! Now i can easily hve everyone sign up for sms.

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

Keano really was a great help with helping me to validate my account. The process was short simple and to the point. Very professional!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Just wanted to say this app is great one of the best apps out there that gives you all you need also want to say a huge thank you to Mylene she made things very easy for me!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

I had a very friendly, kind support staff. His name was Don. He clarified all my questions in an efficient manner. Thanks for the great app and support!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

(Gen) helped me quickly validate my account, great service 10/10 and i didn't have to wait long for it to be completed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

Marnie was very helpful, fast, professional. The process to set up my "opt-in" messaging was simple and easy. I would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

Keano was fast, easy to work with, and helped get me verified within minutes! Super easy process and user-friendly!

Using app

3 days

Total reviews

3

Average rating

5.0