All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 12, 2023

Really great customer support. Super fast response time. John was really helpful and got me up and running quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Was having troubling setting up my text number. The customer service chat assist was so easy to maneuver and my customer service rep Jeff gave very clear instructions!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Thanks, John for your help. Great app to convert abandoned carts! Pre-build flows are working really well, and really easy to set up.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2023

Great Support from Alex, really help me a lot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Marnie on the support team was EXTREMELY helpful and patient with me!! I was struggling and really needed the help, so I'm more than grateful! - I love the 'Flow' function of this app! It allowed me to set up a chain to send welcome text and email alerts to first-time subscribers. I'm still working out some things, but all in all the app is functioning well.

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

June 11, 2023

Marnie helped me out tremendously she helped me validate my account to help me reach more customers on my website

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

Great support, Thank marnie for the swift help,been looking for help to validate my account , glad it sorted

Store

NeuMoms

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

Great functionality and support. Marnie got me verified very fast and I found this sms app easier to use than most.

Store

DBD NY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

Djan was perfect and very fast

Store

Yuumea

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

L'assistenza clienti è pazzesca, ho potuto parlare con Quin e mi è stata un sacco d' aiuto, questa app è il massimo !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

I want to express my utmost satisfaction with the assistance I received recently from PL. They were simply perfect, surpassing all my expectations. I'd like to share my experience to highlight their professionalism and ability to provide exceptional service. From the very beginning of our interaction, PL welcomed me with warmth and courtesy. Their kindness and availability instantly created a friendly atmosphere, greatly facilitating the process. They showed attentiveness to my needs and clearly demonstrated a deep understanding of my issue. What truly stood out to me was PL's profound knowledge in their field. They mastered every aspect of the matter perfectly and were able to answer all my questions with clarity and precision. Their ability to explain complex concepts with simple and accessible terms was remarkable. Thanks to their expertise, I was able to resolve my problem faster than I could have ever imagined. In addition to their professionalism, PL exhibited exemplary patience. They listened to me attentively, never interrupting or rushing the conversation. They took the time to understand my concerns and provided personalized solutions based on my specific needs. Their patience and willingness to go above and beyond their responsibilities to assist me were truly appreciated. Furthermore, I'd like to highlight the quality of PL's post-assistance support. After our initial interaction, they maintained regular follow-ups to ensure everything was working correctly and that I no longer had any issues. This demonstrates their commitment to complete customer satisfaction and reinforces the trust I have in their skills and professionalism. In conclusion, I am extremely satisfied with the assistance I received from PL. They were truly flawless in every aspect. Their professionalism, profound knowledge of the field, patience, and commitment to customer satisfaction are qualities that deserve to be highlighted. I highly recommend their services to anyone in search of exceptional assistance. I won't hesitate to reach out to PL in the future.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2023

He's very helpful and answered all the queries that I have. Pricing is very affordable as disclosed and the support knows what he's doing.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

great support with validating my account, very patient and kind, thank you, it is much appreciated.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

The best SMS solution out there, integrates very well with all providers, plus Princess support is really good.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

Regie was brilliant, A great help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 8, 2023

ottima assistenza clienti grande quin sei la migliore non riuscivo a inviare messaggi e nel giro di pochi minuti tutto si è risolto grazie a quin

Store

NANNIT

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 9, 2023

Regie was super helpful and answered all my questions very quickly. He solved my problem within a few minutes. ALSO the second time I needed support, Keano was super helpful and quick to answer.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Quin was my representative, she got my issues solved in no time. very happy with the support team

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Amazing app. Doing wonders. Support is extremely well too. I met this guy Alex from their support team in the chat. He was extremely helpful. Loved it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Gen was an angel. I am not computer savy and she was beyond kind and patient with me. my God, she was unreal and knowledgable. Thank you GEN

Using app

About 1 month

Total reviews

1

Average rating

5.0