All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2023

Gen took so very good care of me, knew what I needed, and help me out super fast!!! Thank you Gen!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

Marnie was very quick and clear, great customer service, very good! fabulous experience, no one like them

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

PL got back to me in a timely fashion and was able to solve my issue with ease. Thank you PL for all you of your hard work!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

I recently had the pleasure of interacting with Quin, and I must say that my experience was nothing short of exceptional! Quin went above and beyond to provide me with outstanding assistance and ensured that all my concerns were addressed promptly and efficiently.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Support has been really good so far while setting up. Looking forward to seeing what revenue the app brings in. Special shoutout to John for helping with SMS Compliance.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

I am delighted to express my utmost gratitude to Djan for their invaluable assistance in swiftly verifying my account. Their promptness and expertise played a significant role in ensuring a seamless verification process. From the moment I reached out for help, Djan exhibited exceptional professionalism and attentiveness, addressing my concerns with utmost care. Their extensive knowledge of the verification system and willingness to go above and beyond in providing personalized solutions made all the difference. Thanks to Djan's helpful assistance, I can confidently say that their exceptional customer service sets a benchmark for excellence.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Regie was extremely helpful and fast. I needed help with validating my account and they were accommodating and good with directions

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

App molto utile e facile da installare, utilizzo sempre sms bump per i miei clienti. Trovo che l'sms marketing è uno strumento che non deve mai mancare.

Store

INmille

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Thanks, PL for helping to validate my Shopify store to use the sms and email marketing. you were awesome.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Marnie was very helpful and fast! I needed help with validating my account and she was very helpful and good with directions

Using app

About 1 month

Total reviews

3

Average rating

4.0

5 / 5 Share

May 24, 2023

PL helped me with awesome service and easy to understand when i needed some troubleshooting assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

thank you so much for your help and support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Joann C was an excellent CSR, I have now had two amazing customer service experiences using this app.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

great customer service, fast response, help me with all my issues

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2023

Very gentle and awsome slving all my questions! If you need something or just a few questions, don't worry it's all done!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Quin is an amazing agent I really appreciate the help she did for me if you need help with anything.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

the app is confusing because im new to it but the customer chat agent QUIN really helped me. i needed to set up a SMS campaign and also add a JOIN SMS LIST option on my check out page on my website and they helped me with something that seemed impossible. try it out!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

John was amazing. Customer service was quick and simple. Understood my questions/concerns and made options available in a timely and professional manner. Yotpo has been amazing.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Jeffrey T. was exceptional. Answered all my questions and got me a fast resolution! SMS Bump support is fantastic!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2023

Jeffrey was Extremly patient and guided me step by step, also worked some magic to fix some issues i was having. Excellent service, really impressed !

Using app

24 days

Total reviews

1

Average rating

5.0