All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 17, 2023

The app works much better and suits our operations as a tech ecommerce shop better than what we have already tried out before on the market. Jeff T and PL were extremely helpful in answering our technical questions.

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

May 17, 2023

Djan was very helpful with my inquiry today. I needed a few things checked before i launch my website.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Great app to increase conversion rate and aov i use it on all my stores and the customer service is awesome specially Djan.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

PL was very helpful and got the job done really quickly. should be given a pay rise immediately haha

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann was extremely helpful. Walk me step by step to resolve my matter quick and efficiently. Highly recommed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann C is an absolute legend, have spoken to him on multiple occasions and he is always very helpful and speedy!

Store

MicMeUp

Using app

17 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2023

I appreciate how patient and willing Marnie was when helping me figure out my issue. It took longer than expected but she gave good points.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

SMSBump is a game-changer for my Shopify store. It's easy to use, offers powerful automation, and delivers impressive results. Highly recommended!

Store

ifreeze

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann C helped me solve a problem I had getting customers onto my list and did everything they could to solve it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann was very fast and efficient to respond. very efficient service I highly recommend using this application

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

This rating is reflective of my customer service experience. Lord R was very quick to respond to my feature requests and responded in a very positive and professional manner. While the features I was requesting are currently not possible to implement, Lord was appreciative of the feedback in order for email platform to improve. Lord gave me some suggestions to try in the meantime, which were helpful and competent given the current limitations of the platform. If I ever have any future requests, I hope Lord is the one to help me out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

PL was great and straight forward! recommend. i cant wait to get started. check out walkwithvim.com

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Keano is fast at responding and takes care of the people that need help more then well it was great having someone to guide me through all the steps!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

PL is your best agent! Give her a raise! Immediately, extremely fast response and also extremely courteous.

Store

EXEN

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Thank you so much PL! You are so friendly and you work fast! I’m so grateful! :D You doing a very grate work!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Always loved SMS Bump, its an essential for every store. Needed some technical help today and my boy Joann got the job done. 10/10 Support

Store

revmia

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Joann C & Keano have both helped me on different occasions. They were very fast, efficient & helpful at the SMS Bump chat support. Answered all my questions about setting up social opt-in.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

very friendly and fast service. Joann was able to help me right away and sent me all the details to validate my account.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Quin was very good at helping me work through our number verification process. The app is easy to use and very effective!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

l assistenza è veramente fantastica in pochissimo tempo hanno risolto il mio problema, sono rimasto molto soddisfatto

Store

PETTOY

Using app

10 days

Total reviews

2

Average rating

5.0