All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

thank you so much for your help and support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Joann C was an excellent CSR, I have now had two amazing customer service experiences using this app.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

great customer service, fast response, help me with all my issues

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2023

Very gentle and awsome slving all my questions! If you need something or just a few questions, don't worry it's all done!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Quin is an amazing agent I really appreciate the help she did for me if you need help with anything.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

the app is confusing because im new to it but the customer chat agent QUIN really helped me. i needed to set up a SMS campaign and also add a JOIN SMS LIST option on my check out page on my website and they helped me with something that seemed impossible. try it out!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

John was amazing. Customer service was quick and simple. Understood my questions/concerns and made options available in a timely and professional manner. Yotpo has been amazing.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Jeffrey T. was exceptional. Answered all my questions and got me a fast resolution! SMS Bump support is fantastic!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2023

Jeffrey was Extremly patient and guided me step by step, also worked some magic to fix some issues i was having. Excellent service, really impressed !

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Djan is awesome with my customer support. They are quick and attentive to everything. The marketing works exactly how I want it to. it's a one stop shop for everything.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Customer service was very fast and quick. Thank you John for your help. I recommend this app. Fast service and easy to use.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

The app is easy to use. thank you John for your assistance and being patience. Highly recommending the app.

Store

LUXERAA

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

PL was very quick and patient when helping verify my account. Everything was good and my account now works100%.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

The support was very easy and fast, thank you joann for your assistance. the platform is easy to use

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Chat rep Keano was very quick, straight to the point and helpful. I must commend their chat team. I recently installed and have been trying it out and so far so good!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

great service with Joann C :) happy with everything

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

The support was very simple and right to the point. Thank you Joann for being patient and helping me get through the process.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

I just used SMS Bump for the first time and the support was exceptional! Joann C was very helpful and replied really fast! That's the support every business needs :)

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Djan is awesome with my customer support. They are quick and attentive to everything. The marketing works exactly how I want it to. it's a one stop shop for everything.

Store

RFYP

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Quin was very helpful with providing timely support in a request I had. This support makes working with SMSBump great!

Using app

About 1 year

Total reviews

3

Average rating

5.0