All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 1, 2023

Had a Great Experience with Keano, was very professional and polite was able to answer my question with ease. Amazing app and customer service would highly recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Many thanks for your efforts and in particular Quin really nice and very attentive a real professional bravo

Store

ZORRATO

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

a very useful application I recommend to everyone.a very useful application I recommend to everyone.

Store

EthiCat

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Very good app for SMS purposes. Customer service is good. Quin helped me set up and validate my account, as well as guide me through the other processes!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Very good experience with Quin Shiena G from customer service and I really love this app to boost my sales

Store

Hi-Dog

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Djan m'a aidé à activé mon compte. Il a répondu rapidement et les instructions étaient claires et précises. Merci pour votre aide Djan

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2023

Great service! Fast and friendly. Helped me right through my issues and put me right on track. Thanks Keano!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

so far great support. Keano was very helpful when I reached out and was speedy when resolving my issue.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

App is very useful. Thank you for helping us out and the customer service is awesome especially Jeffrey.

Store

Mygainz

Using app

14 days

Total reviews

14

Average rating

5.0

5 / 5 Share

April 30, 2023

GREAT APP EXCELLENT SUPPORT SYSTEM, GENEBIE M. WAS AWESOME SHE SOLVED MY ISSUES AND WAS REALLY CARING. SHE SHOULD BE A MODEL EXAMPLE OF ALL OTHER REPS, THANK U SO MUCH GEN

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

Customer Service is 10/10. I was helped by an agent named "Gen", and they went through blood sweat and tears for me. Gen did have a lot of patience for me and my store, and really came through. I was able to get my problem fixed and everything else went well. Would 100% recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

Customer Service is 10/10. I was helped by an agent named "Gen", and they went through blood sweat and tears for me. Gen did have a lot of patience for me and my store, and really came through. I was able to get my problem fixed and everything else went well. Would 100% recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

I needed help and the chat option was fast and easy to use, I received very detailed help and recommend this app to use with your Shopify store! thank you Keano!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

my experience with SMSBump: SMS Marketing & Email Agent worked perfect with me and helped me with validation !

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

PL was very fast and helped a lot. She helped me with exactly what I needed and what I asked from her.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Chat Support is very responsive. They assist me every now and then for my inquiry and app functions. Great Job!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

Quick and helpful agents. We had an issue verifying our domain and Keano helped us fix the issue right away. 10/10 recommend!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

agent was perfect i appreciate their work. the name of agent was Quin im recommending it , its very good.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

the agents are very fast and thanks to Mylene for her kindness and its reactivity. I recommend, it's very good

Store

Kavanza

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

Fantastic customer support, and high ROI. We use this in our flows and campaigns, and it's been working really well for us. Highly recommend!

Store

Rawnice

Using app

Over 3 years

Total reviews

8

Average rating

5.0