All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

April 21, 2023

Big shoutout to Aleksandar V for helping me verify my store before my preorder. give him a raise please.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Mylene. The support from Mylene was very helpful and everytime I need help they are there to help you no matter the time. Helped me set up all the marketing for my website

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann C is a great customer support! i love using sms bump, such a great value for money! increase conversion

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

App is great for customer service (Marnie) was good at helping me out. pretty straight to the point

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

help team is absolutely fantastic!!!! Can't thank them enough. very clear and simple instructions they are always helping me out of the jam I'm in.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann's support is top-notch! She is incredibly knowledgeable and efficient, and she went above and beyond to ensure that my questions were answered and my concerns were addressed. I would highly recommend her services to anyone looking to set up an online store.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Fantastica app da avere assolutamente, invia sms ed email e costruisci flow infiniti. Ottimo il supporto di assistenza.

Store

HQtecno

Using app

10 months

Total reviews

16

Average rating

5.0

5 / 5 Share

April 20, 2023

So far so good, Gen has been extremely helpful and kind! It has a lot of features available that will be very useful in the future! Looking forward to seeing it in action!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Tremendous attention from Joann. The application is very necessary and works super well to recover abandoned checkouts. Super easy installation. I had some problems but Joann helped me quickly and efficiently. It is appreciated to have such a goodwill agent.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Joann C was very helpful. Really loving the app. My texts go out in a timely manner and customer service is very helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Hi i would really recommend using SMS BUMP number 1 is the services and not far behind it is the chat support i was on the line with Joann C and in literal seconds i had my query sorted Thanks to Joanne C and SMS BUMP my problems are sorted :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Super fast response and friendly support from 'PL'. Saved me a huge amount of time with exactly what I needed :-)

Store

Theel

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Marnie helped me today with SMS. Excellent customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Great customer service in the game. Really helped me a lot! Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

PL was super quick and helpful at getting me verified, thank you. Only took a few minutes tops.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Great supporting from Marnie. Super friendly and prompt to help with a few admin issues I was having from my end. She was quick in providing solutions and helping me. Thanks again!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2023

PL was very pleasant, knowledge and efficient. I need to get my account validated, she was able to locate the issue quickly and got me going in less than 10mins.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

I've been experiencing a few issues with my account and Joann really helped me out today. I appreciate your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Joann C gave me the best support and I really appreciate it! Thank u so much, I couldnt asked for better.

Store

TICCII

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

nice. quick and good. have to say more it seems. how much. let me go. I'm about to click the X and not- alright good. Customer assistance service was good

Using app

About 2 months

Total reviews

1

Average rating

5.0