All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

April 13, 2023

So far so good. The staff was very helpful and patient with me as I set up my account. I pray that the services will continue to be great.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

assisetnza veloce e mi hanno aiutato molto, bravi, mi hanno aiutato a capire molto e risolvere molti dubbi

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2023

Perfect ! Marnie was so nice and professionnal, I thought I have a problem which would be fixing in days, but Marnie fixed it in a couple of minutes ! Thank you so much

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Great fast and helpful support team. Very responsive, app works very well and very dynamic and easy to use.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2023

Yes, this service help was very helpful and quick Mylene helped me out a lot. She replied on time and really helped me alot.

Store

kixsy

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Very good customer service. always available. Mylene was a big help when I had issues with my flow and integration.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2023

Love the app. And very helpful support by Aleksandar V. Highly recommend for everyone that need to use SMS for marketing

Store

Giftago

Using app

11 months

Total reviews

17

Average rating

5.0

5 / 5 Share

April 12, 2023

Joann C was very helpful when I reached out and resolved my issues right away! Thank you, Joann for all your help!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Great customer service. They were quick to help with no hesitation. I had trouble getting my messages to my customers but thanks to them I'm saved.

Store

LashLux

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2023

I reached out to SMSBump to get assistance with verifying my toll free number. Your rep Joann C. was very friendly and patient with me. She provided clear instructions, that even included a screenshot, to aid me in making the necessary changes to my store's backend. I wish I could request Joann each time I called. Good job all around!

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 12, 2023

Joann C was very helpful and patient with helping me validate my account. She provided all the links and texts.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 12, 2023

I am very satisfied with them, they answer questions really quickly and simply, and they solve problems instantly, I have not used the application as an application yet, but that's why their customer support is at the highest level. Thank you Joann C

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

J'ai été servi par "Djan" Il a été rapide concernant ma demande, et très professionnel, je le remercie beaucoup et j'espère retomber sur lui ! J'ai aussi été servi par "Mylène" pour un autre problème. Elle a su me répondre parfaitement et régler mon problème. Merci beaucoup SMSBump pour votre service client très efficace

Store

TOUPY'S

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Good app, i been using it with many shops, with amazing ROI. The app is complete, and the flow automation are easy to use. I talked with Mylene, who provide an amazing service !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

highly recommend the support customer Mylene was 100% helpfull. in less than ten minutes it helped me solve all my problems.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

SMSBump is a great app. The app is easy to use, and the support team is helpful and quick to respond, especially Ronnel. I highly recommend it to anyone!

Using app

Almost 3 years

Total reviews

15

Average rating

4.5

5 / 5 Share

April 29, 2023

gen support was verry helpful and fast. love it

Store

Hobbico

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

The ronnel v assistant was really nice and quick, in a few minutes he created a campaign for me from scratch, and helped me validate the account at the same time

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Highly recommend, customer service was 10/10. My issue was resolved in under 5 mins Joann C did an amazing job assisting me through the process.

Store

EASTY

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Quick and easy support. Love it! Set up this app in few steps. Pretty exited to use this in future. Thank you!

Store

Anytoyz

Using app

About 5 hours

Total reviews

4

Average rating

5.0