All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 18, 2023

I love SMS Bump! Everything is so easy to use and set up! theor staff is also very amazing and super helpful. I was helped by Keano and they were a amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

I had a few questions about my new account and Marnie and Aleksander were great! They sent me detailed instructions and helped me to fix my issue.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

great app and veery usefull for abandoned checkouts, fast reply for the support team and kindly staff

Store

petCA

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2023

This App is great, it's full of great options and also, when it comes to the customer support? I love the support team, especially one of the team member name 'Lord' he was so fast and reliable to the end. thank you very much. I recommend this App

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2023

Thank you, Lord, for helping me out !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Jeff was super helpful! He was able to quickly resolve my issue and help me add the necessary verbage to my website for verification

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Lord R is very friendly & helpful worked amazingly fast made the process super smooth great customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Amazing experience with Jeff (representative) at SMSBump during onboarding! He was patient, knowledgeable and extremely helpful throughout the process. Highly recommend his promotion in the services department!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Jeff helped us resolve our issue and was very kind! We like this app overall, great customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Lord R is really friendly and very present to answer questions. , he helped me until the end of the process

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Lord and Genebie were very helpful with helping me verify the TFN and import an existing subscriber list! Only day 2 with SMSBump but two thumbs up from me!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

le meilleur support dans le monde , merci SmsBump vous etes les meilleurs , spécialement Ronnel il m'a vraiment guidé pour installer sms bump sur mon téléphone

Store

VYKKE

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2023

Very pleased with Jeff's prompt and detailed service. Great platform, I recommend it. Customer service is at a high level, the platform is easy to use and I hope to build and grow together!

Store

DerosX

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

Great service, the help was effective. The representative was helpful sending me screenshots of what I had to fix, Thank You. -GymSicko Team-

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

"PL" was very friendly and patient. Gave me step by step clear instructions while assisting with my problem.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Joann is really friendly and very present to answer questions. Even in the middle of the night, he helped me until the end of the process :)

Store

Kallax

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Marnie was an amazing help! she was quick and efficient in all the help i needed to set up my account. thanks so much!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Very easy to get the help I needed. Answered my questions fast. Manes it easy to use the chat option. Will definitely continue to use this feature in the future

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Joann C was really helpful to me. I had an issue and couldn't figure it out. We got to the bottom of it and now I can use this app again.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Marnie was so friendly and quick in guiding me through the app and providing the support I needed for my store. Thanks a lot

Using app

3 months

Total reviews

2

Average rating

5.0