All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 17, 2023

At first the application may seem difficult, but in reality with the help of the always helpful and friendly operators, they solve any problem within minutes (my operator QUIN) was really kind and helpful, she solved all the problems I was experiencing

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Enjoy using the app for on-demand sms. Fast and quick service from Quinn and Marnie on the support side! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

I am very happy with the support by Djan, he made me understand what the problem was and why. Very happy with Djan.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Aleksander V from the support team was a huge help with setting up my sms marketing. Made the process very quick and easy.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

I had the pleasure of working with PL and I was extremely impressed with their professionalism and ability to help me with my confusing issue. They provided clear and concise instructions, and were patient and understanding throughout the entire process. Their expertise and dedication to customer service made me feel valued and appreciated as a customer. I highly recommend working with PL and I look forward to doing so again in the future!"

Store

Ryan

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Joann C was fast with solving my concern. Thank you for the fast and efficient support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Joann C. solved my problem faster than I ever could have imagined. Truly great customer service. Looking forward to using this platform!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Je suis extrêmement impressionné par le service client de SMS Bump. J'ai eu plusieurs interactions avec leur équipe d'assistance et à chaque fois, j'ai été traité avec respect, empathie et professionnalisme. Leurs représentants sont très compétents et ont toujours été en mesure de répondre à toutes mes questions et de résoudre rapidement tous les problèmes que j'ai rencontrés.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Im new to this app so I dont know about the app but Marnie was very helpful via chat today. She resolved my issue and made it very easy

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

great service shoutout lord !!! it was a fast and easy fix to my problem stress free and very good wait time

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Quick and easy support! I would suggest using this service

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Great App I highly recommend Customer service is super responsive. Especially Mylene Million thanks for help and support

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Mylene est super elle a repondu a mes demande super rapidement je recommande l'appli et le service au top

Store

Glimee

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2023

pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Mylene was a great help on the live chat. She was polite, responded quickly and gave me all the info I needed in a clear, understandable way.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

Quando dici che l'assistenza fa la differenza. Veloci, precisi e pazienti Per quanto riguarda l'app fa quello che deve fare

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 16, 2023

Amazing customer service experience. Lord immediately helped me solve my problems with a pop-up issue I had. Thank you very much.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 16, 2023

Awesome costumer support and awesome app! I highly reccomend smsbump app for your store, it help me a lot!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2023

Lord. was very helpful and efficient while I setting up SMSBump. Great service! My problem was handled promptly. Tks very much! Anytime!!!

Using app

7 days

Total reviews

1

Average rating

5.0