All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 14, 2023

Mylene was very professionnal and kind, she is understand my problem and rassur me to find solution as soon as possible

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

the support chat helped me a lot, since there were a lot of problems at the beginning. Especially the operator Quin was super patient I recommend this app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Quin did a great job helping me step by step. Everything was explained in detail and it did not take long at all.

Store

Veluxes

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Loved this app and customer service, definitely going to recommend this to others. Thank you lovely customer service provider, Djan!!!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Thanks to Joann C. Very supportive! He helped me to solve the problem in a few minutes. I would recommend this App to others!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Joann C was very helpful and guided me through every step! He was very patient and attentive with everything and helped through the whole process of getting my account verified.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Mylene helped us in out inquiry. The app is pretty good as well. There was just a glitch last Saturday.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2023

Greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat service appreciate Keano for having such amazing customer support and responding as fast as he did with very literate and easy going instructions.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

I appreciated the effort that Marnie put in to help me with my problem, he was very quick to answer my questions and resolved my problems very quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Good app, Quin helped me about everything!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2023

Jeff T was such a pleasure to work with! He walked me through step by step on how to properly get my account set up. Definitely top-notch customer service. I am looking forward to continuing to use this service to build and grow my brand!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Very nice and helpful,helped me with my polices and i good matter of time. Also everyone, go follow @theyluv4us on instagram and shop with the brand

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Keano did a great job helping me step by step. Everything was explained in detail and it did not take long at all.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Keano! was absolutely Amazing and patient with helping me set this up. I had no idea what i was doing in the beginning. Thank you very must for the excellent customer service.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2023

Very good customer service from Marnie. Very fast response and straight to the point with very clear instructions on how to resolve my issue. Thank you :)

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2023

Marnie was great! Helped me validate my account quickly. Can't wait to start getting customers from sms!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Marnie was great in helping to validate my account quick and hopefully convert my SMS list to sales

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Great service from Marnie. She was quick to respond and helped out substantially in validating my account

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I've just recently been using SMS Bump to reach out to my customers and the process to set everything up to do so is very easy thanks to the guides that they include. And validating your account is even easier because you have a live representative to walk you through everything. In my case I had Lord and Keano to help and I couldn't have had a better experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Easy to work with, easy to navigate, tutorials help a lot. Customer service had my account validated in 10 minutes with the help from Lord.

Using app

Over 1 year

Total reviews

2

Average rating

5.0