All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 10, 2023

Essential app, very useful. I'd heard about it too many times and it cannot be better. Lord was quick and very helpful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

had a great service from Keano. prompt and great customer service. he gave me everything I needed to complete SMS bump set up and make sure I'm compliant in my shopify store

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

GREAT! Love it amazing. Highly recommend and customer service is great. Highly suggest. Just Great!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Djan was such a great help to me. The service is impeccable. Thank you so much. Im loving smsbump so far.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Marnie was super helpful

Store

VIALUV

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 9, 2023

Very good onboarding with Joann C as the support rep helping me setup everything. Looking forward to test more of the app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

5 stars for PL! Princess was amazingly quick and friendly I needed verification for my toll free number and the problem was solved thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Marnie was very helpful in answering the questions I had! I needed my account validated and she was very prompt in getting me the answers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Jonan C was great, helped me in a matter of seconds. I had a very straight forward issue which Jonan helped with so quickly and still offered further assistance.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

I have been guided in a very accurate manner regarding my concern with SMS Marketing. Thank you 'Lord' the guy who helped me out. Stay blessed :)

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

thank you so much my I received Lord as my customer service rep today and i was walked through the steps i need very kindly. lord was very patient and sent me all the links i needed. thank Lord

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Mylene helped me very fast and in a very understanable way. For me it is hard sometimes to set up such things. Mylene made it very easy for me and was really helpfull. Thank you Mylene you are true gold!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

top service by Dan very easy understable all perfect. i recommand this apps to everybody who wants to make money

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Mylene helped me a lot with setting up SMS. She was really kind and helpful, because shopify is kinda hard.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Lord helped me set up my account. The customer service was awesome, she was very patient and worked with me step by step to set up my account. I've struggled with other apps in the past but plan on keeping this one.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

I've been using SMSBump for about a week now coming over from another system. The setup was a lot easier and I like how you can see the details from all your campaigns. I've gotten stuck a few times and tech support has always been helpful. Today Lord helped me quickly get past the social setup which I've been struggling with. I really appreciated the level of service.

Using app

17 days

Total reviews

6

Average rating

4.8

5 / 5 Share

March 9, 2023

Lord was really helpful in helping me resolve an issue I was having with having my # verified. Will get an update later on but easy process to contact support

Store

NIEVVE

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Very good application, easy and complete, the support is professional and fast, live chat thank you .

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

The process of setting up SMS Marketing has been a breeze. Lord, the support agent, was really helpful and made the process seem less stressful. It does take some getting used to and a small learning curve to learn how to set up campaigns. I will definitely recommend to others.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

The platform offers a user-friendly interface and a range of features, including automated SMS flows, segmenting, and personalized messages. The customer support team is highly responsive and helpful, making it easy to get started and troubleshoot any issues. Overall, I highly recommend SMS Bump for businesses looking to increase engagement and drive sales through SMS marketing.

Store

Lizaa

Using app

About 1 hour

Total reviews

1

Average rating

5.0