All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 9, 2023

Aleksandar from the customer support answered me very quickly and he was very helpful. See you soon :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Always a good experience speaking with the support chat. |This time it was Joanna C and she was very helpful!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Very good customer service, Marnie in particular was able to help me with an issue I was having. Very thorough

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Joann C was prompt and verified and activated my account with in minute. Thanks to him. I'm realy satistified

Store

Vlukxi

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Too much friendly and best customer service. I really appreciate the guy LORD. Very good customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan has helped me to validate my account in few time... I really appreciate the support that this app give to users..

Store

HiBrush

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan was very responsive and knowledgeable. He informed me perfectly and directed me in every step. Very satisfied with the service, I recommend him without hesitation.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Djan was super quick to assist and very knowledgeable. He even shared a link to help me with our flow. Very happy with the service, definitely recommend.

Using app

Almost 2 years

Total reviews

11

Average rating

4.3

5 / 5 Share

March 8, 2023

Ronnel V assisted me with setting up SMS bump for my business. It was an easy process. He answered any questions that I needed assistance with. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Had to jump on a live chat, Lord was a fantastic help! Super quick to assist and are very knowledgeable even shared a quick video for assistance. Definitely recommend

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 8, 2023

Assistance rapide, claire et efficace de la part de Ronnel V. Il a prit le temps de s'informer et de répondre à toutes nos questions. Merci !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

très bonne expérience avec Djan qui était très réactif et poli ! Merci à sms bump pour leur services !

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

These guys are awesome. Not only is the platform amazing for getting extra free sales, their customer service team, especially this guy Keano, are so great & quick to handle all inquiries. I highly recommend SMSBump.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Good Support ! Thanks PL for your helping! You are the best, I recommand this app !!!! SMSbump is the best app!

Store

Sellena

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

The chat service was brilliant! Couldn't have asked for better guidance, with step-by-step instructions, and even copy-and-paste policies to save you time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Great support from Aleksandar V. They react immediately with a live chat. Very happy with the service.

Store

UGenics

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

The live chat team is fantastic! They are super quick to assist and are very knowledgeable. Definitely recommend.

Store

Winkl

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2023

The chat function is excellent for support I got quick assistance from PL about setting up my SMS marketing with Shopify only took 5 minutes! great service.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

I was having some trouble with validating my account, but with the help of Keano I was able to fix said issue! They were very helpful and patient, and made this process a whole lot easier!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Djan was extremely helpful in getting my app set up and started for my store!! walked me through every step made the process simple for me to follow through, appreciate the patience and detailed guide!

Using app

10 days

Total reviews

2

Average rating

5.0