All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 4, 2023

Excellent customer service from Jeff, helped me with setting up policies for compliance in no time! :)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2023

Easy setup and so far so good! I just activated it and looking forward to having my customers sign up for SMS! I forgot how to edit the theme of the pop up SMS and contacted customer service and Gen was so great and helpful. Quick customer support and that is also why i'm giving 5 star as of my 1st day of installing and activating this app. Thank you!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

Fantastic and fast support. He was really sweet and he helped me solve my problem :)Thank you Keano M.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

PL was very friendly and assisted me with my issue in a prompt manner. App is easy to use and good to communicated with customers.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 3, 2023

I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds Thanks

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Great service, I got most of the answers within 10-30 seconds thanks to Djan. I recommend you try out SMSBump.

Store

Foamby

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Please put my name "Mylene" so that I will know that it is intended for me. I really appreciate it. I would be truly grateful to have your comments about the service I have provided today. Thanks so much

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Good customer service

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

Lord, was very quick and helpful! I hade issues with the email service and they didn't hesitate to help

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Gran servicio de atención al cliente con Señor y muy buen programa de shopify. App recomendad para la recuperación de clientes.

Store

CASOAN

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Thus far the app is great, Mylene has helped me set everything up and was very patient with me. Didn't make me feel rushed or avoided me all together. Very pleasant. I definitely recommend this app if you are new to SMS marketing!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Gen assist me kindly to setup sms my sms marketing platform. Recommended! Hope can improve my exposure and brand awareness for my business.

Store

Harqat

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

PL was great!! Service was fast and I didn't have to explain much to get what I was trying to accomplish with support.

Store

AlinaB

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Ms. Marnie was amazing with communication and helping me validate my campaigns. Highly recommend!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

My experience with SMS Marketing is very good, it is simple and easy to use and when you need help it doesn't take long for them to get you assistance that can deal with the problem inn 5-10 min

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Oh! it was great experience with Djan p it was great and professionnel assistant i thinked foe his support

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

I've been using SMSBUMP for more than 2 years now and I'm really amazed to see how the customer service has never failed me! Today I would like to thank Mylene for her precious help, her patience and her kindness...Thank you for having created an app that is by far the best and that allows me to be profitable on all my stores!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

March 1, 2023

The app is really good and very easy to use. I needed some help today and the person who assisted me was so quick with the resolution

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Marnie helped me with the setup. I am very satisfied with the fast service of sms bump.Thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Good service and experience , i recommend and good support and very good service. thx Marnie. thank you

Store

MySpin

Using app

21 days

Total reviews

1

Average rating

5.0