All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2023

He helped me and got straight to the point. There are no complaints from me I rate my experience a 10.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2023

Marnie was awesome! went great and I am happy with everything for my store. very professional and smart!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 23, 2023

Quick and efficient, Marnie found an immediate solution for a small necessity. Really happy with the service provided.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2023

Good customer service, only thing is I wish they had a department to create the marketing for you.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

best experience with customer service, 5 star!! PL was wìawesome, thank u very much!! i can't wait to skyrocket my business

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 23, 2023

Joann C was effective in resolving my problem all within 2 minutes. She was patient and asked the right questions in order for her to look into my account. She quickly fixed the problem and made sure it was working before we ended the chat. Superb customer service!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

top great djan of the team.. thank you!quick registration, very useful site for email and sms marketing and team always available... thanks again to djan. top

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2023

Quin was very helpful resolving my issue. Was sent videos on how to resolve my issue in a quick eficient manner.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 23, 2023

Great App, I've been using it for a couple of years. 20% of my income comes from sms abandoned cart flows.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

great support and patience from Mylene! she takes time to understand my bad english and mistakes.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 23, 2023

because marnie helped me so much and was important for me, i was having some problems with on making mi store live

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 22, 2023

I would recommend Marnie to other users because she was very friendly, helpful, and overall kind with helping me out even though I made a couple mistakes. Excellent customer service!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 22, 2023

I love the great customer service SMSBump provides. I spoke with Marnie and she helped until I was done.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 22, 2023

Joann C was outstanding and extremely quick to respond. I had an issue that she quickly assisted on and helped to clarify.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 22, 2023

Customer service is excellent. Fast to respond and knowledgeable. Screenshots are helpful with problem solving as well.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 22, 2023

Gen was amazing in helping me. She solved my concern in minutes.Once again thanku so much gen you are great

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 22, 2023

Great app that I recommend! And help canter is amazing. I just received help from Djan, quick and detailed.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 22, 2023

Joann C did amazing job assisting me with the set up highly recommended. Good attitude and everything.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 21, 2023

Princess S did great helping me with my issues the best customer service ever! She really went above and beyond!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 21, 2023

Very nice ! i'm new on the app ! and they helped me a lot ! the support is really active and fast ! ! Joann C you're amazing

Store

Lunerah

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!