All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 21, 2023

I have been using this app for years and I love to use it on all of my businesses. Anytime I have questions, Customer service reps are patience and kind ! Especially Quin! I highly recommend this app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Aug. 29, 2023

So far, the best marketing app you can get from Shopify APP store. Extremely powerful! The customer service, especially Keano and Alex are fast and always willing to help :) 5/5

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 21, 2023

Mylene was really helpful. Customer support was fast, and they gave me easy to follow instructions and kept me updated of any change.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 21, 2023

Support team are amazing and make everything easy as can be. Nothing was too hard for them to sort and they insured everything was functioning correctly at my shop end

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 20, 2023

The support I got on live chat from Marnie was very quick, friendly, useful, and amazing. Thanks a lot

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 20, 2023

Jeffrey T was so helpful and fast to respond and solve my problem! I appreciate the help and the knowledge about how to fix this issue!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 20, 2023

jeffery was very helpful and was able to resolve my issue expeditiously. His customer service was superb.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 20, 2023

Jeff was very thorough in explaining about the app and its functionalities. Thank you so much. Thank you Jeff. I recommend 1000%

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 20, 2023

SMSbump is a great app to supercharge your SMS and Email marketing. And one of the greatest strengths is in their customer support, Djan really helped me with all the questions I had and he guided me through everything I needed.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 20, 2023

I recently had the pleasure of working with DJAN, and I couldn't be more impressed with their service. DJAN was an incredibly helpful assistant, always ready to lend a hand whenever I needed it.Thank you sir...

Store

ILLI

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 20, 2023

The Support team is awesome. Djan was very patient and made sure everything was up to relegation standards as well as Making the Validation process super quick. Thanks Mate couldn't have done it without you cheers!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 19, 2023

Love this app! their customer service is superb. I wanted to disable the floating button. Marnie was amazing!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 19, 2023

Keano was extremely knowledgeable and helpful and very quick in responding to my questions. I would definitely recommend his services to future clients. Thank you very much Keano

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 19, 2023

Great support and easy to use application for my Shopify store :-) Very friendly support staff, answered my questions quickly and professionally :-) Keano, thank you again for your help :-)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 19, 2023

Marnie was super helpful and professional. she was really fast and solved my problem. great work and thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 19, 2023

São muito legais e atendem as pessoas na hora! Recebi um ótimo atendimento do Gen. Agora sempre que precisar de alguma coisa, não vou hesitar em contactá-los.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 19, 2023

Suporte é super rápido e eficiente! Sempre prontos para ajudar. fui atendido pelo Keano M. muito simpático

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 19, 2023

Marine was so amazing she was able to tell me what I needed to fix and where is was 10/10 customer service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 19, 2023

Je laisse cet avis pour dire que le support de sms bump est hyper réactif et ça aide beaucoup quand vous débuté quelque part. C'est rassurant d'avoir un support de qualité pour répondre à nos questions. Merci à Lord pour ses réponses complètes et rapides. Belle expérience !

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 18, 2023

Keano was very helpful and professional when I needed help with my issue on SMSBump.

Store

Pangios

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

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