All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

March 5, 2023

The app is great and its features are endless. Customer support was great and Marnie was friendly, helpful and most importantly efficient!

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 5, 2023

This is a great platform for automation and the customer service is great too. Have valuable help from Quin.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 5, 2023

SMS Bump est l’application de marketing SMS idéale ! Les fonctionnalités sont incroyables et le service client est exceptionnel grâce à Marnie. Je recommande fortement cette application pour votre entreprise.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

I would like to dedicate this feedback to Quin, a highly knowledgeable member of the SMS bump staff. Quin assisted me in validating SMS bump in my Shopify store, demonstrating in-depth knowledge and great communication skills. He was able to explain each step clearly and concisely, making me feel comfortable throughout the entire process. His helpfulness and attention to detail were simply amazing, and the result was a flawless installation and an app that works perfectly. I can only praise Quin's professionalism and expertise and highly recommend him to anyone who needs assistance with SMS bump products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

Great service and representative. They helped me set things up in a breeze. Thank you for helping gain more subscribers.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2023

Great App! Customer Service is also fantastic! Always help you about everything If you have problem with the app! My customer service Agent Quin helped my problem quickly!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

great app, customer service very helpful, the walk you through compliane and I hd n issue with making sure my flows where working and assistance was great

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2023

Marnie was excellent - got to the bottom of the problem quickly and is helping me resolve. I appreciate the assistance!

Using app

25 days

Total reviews

6

Average rating

4.2

5 / 5 Share

March 4, 2023

Keano was great! Easy setup and really fast. Having great customer service is the foundation to any business and my experience was not short of that. Thanks to Keano.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

First time using this service and Keano was very helpful with great customer service. I really like this service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

Marnie was quick and excellent, thank you! He/she helped me with validation of my account and this must be 100.

Store

MuuMuu

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

my problem was handled so quickly and accurately! Thanks Lord you really helped me so much and I cant thank you enough!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

Excellent customer service from Jeff, helped me with setting up policies for compliance in no time! :)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2023

Easy setup and so far so good! I just activated it and looking forward to having my customers sign up for SMS! I forgot how to edit the theme of the pop up SMS and contacted customer service and Gen was so great and helpful. Quick customer support and that is also why i'm giving 5 star as of my 1st day of installing and activating this app. Thank you!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

Fantastic and fast support. He was really sweet and he helped me solve my problem :)Thank you Keano M.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

PL was very friendly and assisted me with my issue in a prompt manner. App is easy to use and good to communicated with customers.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 3, 2023

I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds Thanks

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Great service, I got most of the answers within 10-30 seconds thanks to Djan. I recommend you try out SMSBump.

Store

Foamby

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Please put my name "Mylene" so that I will know that it is intended for me. I really appreciate it. I would be truly grateful to have your comments about the service I have provided today. Thanks so much

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

Good customer service

Using app

3 months

Total reviews

4

Average rating

5.0