All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 3, 2024

Easy to use and set up. John D helped me set up my account and my first email PopUp. He was very helpful and did a great job of explaining the steps needed to verify and set up my account correctly. Would recommend.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Joann C was very helpful and quick :)

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Super fast. Friendly, very helpful and great communication. Marnie made my day.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Marnie was super helpful! Very friendly and super quick with the support :) The app itself is also easy to use!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Marnie was really helpful, we're working on verifiction and is seamless, everything is so easy and fast!

Store

GRAPPPE

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I was having trouble setting up everything correctly and I was helped with the service of Marnie with great speed and quality customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Regie was amazing and helped me with setting up my account and walked me through everything. highly recommend. Thank you.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

This app is very useful and the customer team just amazing, Quin has helped with every issue and doubt that I had regarding this platform.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

parfait

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Setting up my SMS Bump was very easy and i had a small online Chat with Keano who was very helpful

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Great customer service by PL, super friendly and took great care of my stores needs.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

PL was very informative and made the verification process smooth. I'm new to using this app so this was quite helpful.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I am very grateful to the support service, namely Marnie. It was very friendly, patient and professional. They helped me quickly and clearly with my questions. Thank you very much.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Quin was super helpful getting my error fixed quickly. Great app for martketing

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I've been using SMSBump for a while now for several stores and it's been a goood experience. I find the app is user-friendly and has significantly contributed to the success of my marketing campaigns. Thank you the team for their dedication and excellent service. Recently, I had a minor issue I reached out to their support team and was impressed by the swift assistance I received, particularly from John D.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Marnie was very helpful and fixed my problem

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Keano was so helpful and sweet!! Definitely made the experience so much smoother

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

SMS Marketing is the way to stay connected to customers. I was able to get guidance i needed from PL. Thank you again for your assistance. I'm looking forward to utilizing this app to stay connected with my customers. my rep PL was great =)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I had a great time with this app and the customer service from Quin was amazing and very easy.

Using app

About 21 hours

Total reviews

1

Average rating

5.0