Yotpo Email Marketing & SMS

Feb. 18, 2023

Quin helped me through my troubles of validating in SMS , and I believe it was a amazing job of helping me through it.

Feb. 18, 2023

The person who helped me was Lord and he was courteous and helped me with no issues. I needed to validate my account and he did that within minutes and helped me correct my mistakes

Feb. 18, 2023

Excellent customer service! I was helped right away when needing my account to be validated. I definitely recommend this app to all business owners.

Feb. 18, 2023

The service provided by the agent Gen M. was amazing, Gen deserves to be a manager because the knowledge she provides goes further than just this app. It really helps you be succesful in business. Thank you a lot! And it is a very nice app that helped me recover customers as well :)

Feb. 17, 2023

Marnie the Goat! Boom. I just tried this out and turned over about 500 In sales so quick. Wondering what I can turn over tomorrow!

Feb. 17, 2023

PL, was so nice and helpful! She is such a doll, thank you for everything! <3 I recommend this app 100%.

Feb. 17, 2023

Gen has completed the process quickly and easily. Great customer service and fast response from the chat that they offer on the platform.

Feb. 17, 2023

Very nice and friendly customer service that helped me a lot, thank you very muchhhhhhhhhhhhhhh PL :)

Feb. 17, 2023

Exactly what I was looking for! Easy to maneuver and pretty simple so far. Princess was delightful and attentive to my questions and patient while I setup my policies for the sms compliances so Yotpo can validate the account. I would definitely recommend using the app.

Feb. 17, 2023

Prompt support on chat :) Looking at converting all my mail chimp over to SMS bump as it's txt and email :)

March 12, 2023

Very helpful, Jeff helped resolve my problem very fast. Now it's working all in the good way, recomended

Feb. 17, 2023

Lord R. was so helpful assisting me with getting my account verified. Lord is very knowledgeable of the process and it was great working with him through the process.

Feb. 17, 2023

This used to be an awesome app. However the platform has been pretty buggy lately and customer service is slow and not the best to deal with. It feels very outsourced and disconnected. After being with SMS almost 3 years, we will be leaving soon to find another SMS service. Customer service should be a priority with something as important as text messaging and SMS Bump has lost that touch lately.

Feb. 17, 2023

This application is amazing and I had Lord or fix one of my worries and he knew how to be fast and efficient

Feb. 17, 2023

they have the best customer support ever , specially Djan P .. absolutely the best thank you very much

Feb. 17, 2023

Great chat experience to get my toll free number validated. Gen was the individual I spoke with. 10/10

Feb. 16, 2023

Gen did a FANTASTIC job sticking through all of my issues. I had 1 issue after the other, no fault of anyone. Gen stuck by my side for several days helping me conquer each issue and now I am finally GOOD 2 GO!! Thank you, SMSBump & Gen!

Feb. 16, 2023

Marnie was quick to help out when we have difficulties trying to validate the account. Appreciate it!

Feb. 16, 2023

Mylene, was a great help. Her patience to work with me to verify my account was appreciated. I am always impressed with the help

Feb. 16, 2023

I've spoken to Lord he was super reactive and nice I'm very happy with his help thank you ! I recommend