All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 25, 2023

Very fast, friendly, and reliable customer service. The software is easy to use and great for marketing. PL.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Gen was great as she walked me through getting my store site validated, as this is my first time ever opening a business and sms is making my life of marketing so much easier.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Marnie from SMS Bump helped me a lot with all my questions about the app. Very friendly and helpful!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 25, 2023

a fabulous and easy to use app for anyone! in two seconds you get an answer from the "Lord2 IN A NEAT AND PERFECT WAY!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 25, 2023

I am satisfied with the customer service, always present to answer, thanks to Jeyffrey T for being able to answer my request. I am very happy.

Store

Luminit

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Joann was GREAT she gave me the information I needed. I give 20.000000000000000000000000 thumbs up she is great thank you

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 24, 2023

Thank you very much for the helpful service and support in the chat feature. They replied in 2 minutes and sent me detailed screenshots of how to do what I needed. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 23, 2023

PL helped me out pretty fast thanks a lot! She pointed out the error pretty fast and fixed it in a minute

Store

Faduza

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 23, 2023

Jeffree was absolutely amazing at solving my query and went above and beyond for me. A fantastic addition to the team

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 23, 2023

This app is a game-changer for any e-commerce business. I use it a lot in my business. Plus their customer service is super responsive and helpful. They reply immediately and are patient with you. Aleksander helped me resolve all issues I was having and was super polite! I love working with this company.

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 23, 2023

AMAZING, intuitive marketing for both email & SMS with every type of flow and template you can imagine. Customer support is instant w live chat! It's really quite remarkable. I give it a 10 out of 10.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 23, 2023

Excellent customer service and great app. Easy to set up with ready to go templates and inspiration from their library.

Using app

About 2 years

Total reviews

34

Average rating

4.9

Developer Reply

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5 / 5 Share

Jan. 22, 2023

Mernie E was very patient with me and getting the issues resolved. He was really nice and explaining the steps on what needed to be done!

Store

BG&HH

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 22, 2023

had some questions about the setup, "Gen" was available on chat and took great care of me and got me up and running. From the customer support side I give it 5 stars, still a bit early to tell on the features of the app.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 22, 2023

Accompagnement très complet, l'installation et le paramétrage sont facile. J'ai contacté le service client pour la validation du compte et Jeffrey m'a bien accueilli et puis a tout vérifié pour me guider pour une bonne validation. Merci Jeffrey

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 22, 2023

The patience shown by Genebie was awesome. She helped me in solving my go to market challenges so well. You are so awesome Genebie. Thanks so much for your help.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 21, 2023

The service is amazing. Special thanks to Marnie E who helped me to set up my account. It is also easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 21, 2023

Customer service rep Gen is very helpful! I also have had another person help me and they were also friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 31, 2023

This is an awesome app! I am loving it so far; there are so many marketing options available. In setting up when seeking adivice and guideance the team have all been extremely helpful and patient. Keano M and all the staff are amazing in their support and response. Please don't change a thing!

Using app

12 days

Total reviews

11

Average rating

4.8

Developer Reply

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5 / 5 Share

Jan. 21, 2023

Marnie helped me to set up the app and walked me through the steps that were needed to add the abandoned checkout SMS flow

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!