All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 21, 2023

Keano has done a great job in assisting me with all my concerns, super happy with the service!!! The best sms marketing app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 21, 2023

Very great support, always helps when need be. Thank you Marnie for being excellent assistance today

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 21, 2023

today Marnie helped me and her support was quick and friendly. Easy to set up so far. Ready to use!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 21, 2023

Thank you Quin for helping me with the rest of my account setup. Customer service was excellent, helpful, and polite :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 20, 2023

I wrote with "PL" and she was helpful and very helpful. She helped me validate the account and within 5 minutes we were done.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 20, 2023

Marnie helped me out alot sorted me out quickly and was very helpful! Would highly recommend Marnie as she was perfect!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 20, 2023

super helpful! I like sms bump and yotpo they are working to get me answers fast and have advised me to take Classes with them

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 20, 2023

Lord è stato fantastico, mi ha aiutato subito a risolvere il problema sulle automazione e mi ha dato dei consigli pratici per ottimizzare il mio marketing! Ottima app e fantastico customer service. Grazie ancora Lord

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 19, 2023

PL è stata fantastica con istruzioni sulla convalida account attivando la campagna spero di alzare il tasso di conersione

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 19, 2023

Amazing app, inuitive, easy to use and support very very kind, excelent work, very fast for respond, attentive, unbeatable...

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 19, 2023

muchas gracias por la comprension y el tiempo brindado, excelente servicio, se lo agradezco principalmente a la señorita PL me ayudo al 100% con todo el proceso

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 19, 2023

Marnie was AMAZING! She was super helpful and patient with me while I dealt with my tiny human on my end. She was quick and very resourceful. 10/10 recommend!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 18, 2023

PL was amazing. Such a great help to getting my sms flow setup. highly recommend sms bump. been using them for years

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 18, 2023

Marnie was really fast and validated my account immediately. No hassle, no BS, and she took the time to secure my website from any future problems regarding SMSBump's policies.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 18, 2023

great customer support no complains so far. Its the app I needed. Customer agent called Lord helped me perfectly. Thanks Lord.

Using app

30 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 19, 2023

Super efficient app. Thanks to Marnie from the support team for clearing all my doubts and answering my questions in the most time-efficient way. Very satisfied with Marnie.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 17, 2023

Christopher is friendly and quick to response! I have a problem with my sms marketing audience and he accommodated me professionally and quick. Error also occurred to my other 4 stores and he willingly took the task to help me.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 17, 2023

Great app, really responsive quick customer service. Quin deserves a pay rise! Verifying took just a few minutes

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 17, 2023

Very quick very nice, Thank you Quin. Resolved my problem and i am very satisfied.......................

Store

Farilax

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 17, 2023

Joann C was extremely helpful and efficient when helping me using the live chat feature. I cannot fault her service.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!