All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 12, 2023

Marnie was very helpful, stayed on chat for over an hour trying to help me set up our win back emails and making suggestions for improvements. Will be interested to know if this app will help me generate lost customers.

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 12, 2023

Lord is best agent of the world, fast and efficiency Good app for sms and email marketing, install this

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2023

SMSBump's support has been a tremendous help. We were having issues with setting up our flows and deliverability. Iven, Aleksander, and Gen have been very responsive with helping and answering all of our questions! We love that we can chat with support!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 11, 2023

PL did an awesome job identifying my issue and helping me solve it. Thank you, PL. I was kind of stressed but remained thanks to PL

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

Excelent. Princess S was wonderful, and I done all what I wanted. Now my account is Validated for work with my store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 11, 2023

excelent. Marnie was wonderful, and I done all what I wanted. Now my account is Validated for work with my store

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 11, 2023

SMS bump is perfect app and the help chat is always there to answer your questiosn and help you. I want especially to thank Gen for the help !!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 11, 2023

The agent, Marine, was very helpful and gave me very simple steps to follow which also helped a lot

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 11, 2023

great customer service, fast and efficient i can't recommend the better app to use SMS marketing....

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 10, 2023

Great app & customer service is even better. Props to Keano for quick, informative information. Highly recommend

Store

Aida

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 10, 2023

This app really helped my conversion and Keano is really friendly and helped me a lot. Thank you so much.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 10, 2023

J'utilise SMSBump depuis plusieurs mois maintenant et je suis vraiment impressionné par ses fonctionnalités et sa facilité d'utilisation. La plateforme est intuitive et permet de créer des campagnes de SMS personnalisées en quelques minutes. Les statistiques en temps réel sont également très utiles pour suivre les performances de chaque campagne. De plus, l'assistance clientèle est excellente et toujours disponible pour répondre à toutes mes questions. Je recommande vivement cette application pour tous ceux qui cherchent une solution de marketing SMS efficace.

Store

wania

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 10, 2023

Joann C was amazing. Very helpful, app is very easy to use its very user friendly Would recommend 100%

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 9, 2023

PL was really helpful and walked me through everything I needed to do! Would highly recommend this app!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 9, 2023

At first had some difficulty setting it up, but I hopped on a text support chat with Keano and he got everything sorted incredibly fast and easily. Great and fast responding support. Would recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 9, 2023

Perfect app, Quinn helped me a lot to understand how these things work and helped me to have my first sales.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 9, 2023

Great customer service speaking with Quin. Explained everything clearly of what needed to be done. I did it and she completed the rest. Also in a very timely manner. Thank Quin

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 9, 2023

Djan was very helpful today with fixing my issue with my account. Make things an easy process. Will be recommending to others.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 8, 2023

I asked for help on how to setup and validate my account and I had excellent help and perfect service by Marnie

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 8, 2023

very good service by my the agent that helped me validate my account Marnie E.... very fast to the point and helpfull

Store

asdfsa

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!