All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 5, 2023

Great app, I have been using for 3+ years with multiple stores. Every customer support are very helpful and nice. Today I have Lord helping me and its also awesome as they always. Highly recommend.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 5, 2023

Some teething problems with setup, but assisted by Joann C from support - prompt and friendly support.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 5, 2023

Always a pleasure to contact them by chat. Very reactive, frendly and efficient. I've been in contact with "Lord" very nicely ! :)

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 4, 2023

Really great app to use, I was helped by Marnie and they were very quick to come help me with my issues.

Store

Emprxss

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 4, 2023

customer service agent PL was very friendly and helpful with no time, appreciate it. he solves my issue pretty quickly, amazing.

Store

Romilly

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

June 1, 2023

Joanne was extremely helpful when I had an issue with the SMS text not sending. Stayed in contact with me and fixed the problem very quickly.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 4, 2023

Gen was very helpful and patient i really appreciated that :) I love that shopify helps every step of the way

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 4, 2023

5 star! very responsive and helpful when needed! Lord went above and beyond when it came to assisting me.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 4, 2023

Great app for sms and also the staff is really polite. Personally Joann C, staff member helped me a lot!!!

Store

Eqell

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 3, 2023

Its a great app, that can skyrocket the revenue, also a great support team, PL helped me with all the little details so everything is ready to scale

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 3, 2023

do you want a powerful impact on your revenue? you shall install SMSbump on your store. Easy to install and the staff is amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 3, 2023

Perfect app for both email and SMS marketing. The support is very helpful, Joann C quickly responded to my questions and resolved everything. Thank you

Store

Lyndar

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

SMSBUMP is awesome. It can be a little confusing at first, but their customer support is there right away if you need help. Once you get used to it, it's easy. I'm definitely going to continue using their services.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

PL (my customer support person) was very helpful. They helped me get my account back up and running and even gave me some helpful tips on how to grow my subscriber list.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 2, 2023

very easy to set up and the chat support is very helpful and you will get a fast reply. The sms marketing will help you get your customers back.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

What I was looking for. Customer service is everything and it was what I needed for my ability to get something done.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

L'équipe est juste incroyable, rapidité et efficacité sont les maitres mots. Toujours là à l'écoute pour le bon fonctionnement des affaires.

Store

Etergo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 2, 2023

this is a great app for email and sms automation, highly recommend using this for any of your own websites

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 1, 2023

I needed some assistance with my SMS and Lord assisted me but when he did he noticed another issue with my SMS so he informed me about it and we are getting the task took care of. If he hadn't noticed the issue I would've still had failed troubles. Thanks Lord

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 1, 2023

great services and a very useful platform. I also think this would help many other companies as it makes it way easier

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!