All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2022

App is easy to use, and easily connected to my Shopify store. Customer Service was also friendly, fast and helped me through my account upgrade.

Store

TeamHQS

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 28, 2022

Iven helped me out tremendously! Thank you once again for all the help and time invested in my problem!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 28, 2022

The yotpo smsbump customer service is quick and very helpful. They answer in no time and guide you through each step

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 28, 2022

Super service client et très bonne application marketing. J'avais eu un soucis avec la balance de mon ancienne boutique que je voulais transférer sur ma nouvelle boutique et voilà chose faite, c'est top. Merci PL et merci SMS Bump.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 28, 2022

Pl was a great help i wouldnt have been able to get going without their help. i really appreciate ut as i wouldve been stuck on this dilemma for days

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 27, 2022

PL Help me so much when my store was blocked! I really appreciate his help. I was kind of getting frustrated but the problem is solve thank you pl!!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 27, 2022

My customer service girl went above and beyond for me. I was not exactly certain with what I was doing but she made sure that everything that I was doing was done correctly. Thank you "PL" for everything!!!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 27, 2022

Great experience,they help me a lot,they have great support like Quin and many others.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 27, 2022

With the help and patience from Fhoel with chat support, I was able to easily understand and start using the app within no time. I definitely recommend installing this SMS Marketing & Email app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 26, 2022

très bon service rapide et courtois. merci a Princess (PL) pour la rapidité d'exécution et son excellent service à la clientèle .

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 26, 2022

Jeffery was the best, responded fast and was overall great. He's the best support tech, and helped me through everything

Store

TACHIM

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 25, 2022

Amazing help in a short amount of time I've never experienced such good people acting so fast to make sure everything was in order.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 25, 2022

Absolutely great app, on top of great customer support. Marnie E, my support agent, was really helpful and attentive to my needs. I feel like a valued user, while not having my work hindered by the speed of the responses I need. Hands-down the best SMS marketing app.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 21, 2023

My support tech PL was extremely helpful in resolving my question with ease and quickness! This is my second team contacting them and support team has always goes above and beyond for their customers!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 24, 2022

My helper did an amazing job Marnie made sure to quickly get my question answered and was so nice. I appreciate it

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 24, 2022

Great help. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 23, 2022

Marnie helped me super well really was 100% clear and her courtesy was really the thing I appreciate the most she sent my document and my problem to the SMS team and I'm waiting to see what will happen pass later but everything looks good

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 23, 2022

Marnie E was very easy and usfull to help me i really appreciate the help and really respect the effort they used

Store

BNJ's

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 23, 2022

Joann C. was great. Very helpful, quick responses and polite advice. Would definitely recommend to others.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 22, 2022

My issue was explained in detail by Marnie. Thanks! I'm looking forward to the resolution once the message failure is fixed.

Using app

11 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for sharing your thoughts with us!