All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 22, 2022

Support was amazing! PL was great. Straight to the point, quick replies and super friendly. Thanks so much again :)

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 22, 2022

Very good customer support especially Fhoel I had a frustrating issue on my end and he was able to help and get everything sorted with this amazing app.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 22, 2022

Timely and extremely helpful customer service agents! I worked with Fhoel and they got me on track with my SMS work flow while also making sure that all my policies were up to date and the way they should be to validate my SMSBump account. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Sept. 1, 2023

Don B. Was amazing on helping me with verifying my Domain. I have contacted support before and got nowhere but today Don helped me so much. Thank you!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 22, 2022

site bien, service client au top répond rapidement en m'envoyant des images et explication très claire je recommande

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 22, 2022

a very good aplication for all the people that want to scale her business and want also to get all the posible benefits of shopify

Store

Corfont

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

Fhoel helped me in the chat window, and was so helpful and fast, I forgot I was working with customer support! It just felt like getting help from a friend!1 :)

Store

Nu Wild

Using app

12 months

Total reviews

1

Average rating

5.0

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5 / 5 Share

Dec. 21, 2022

App is easy to setup. Customer service is great! I recommend this app for businesses looking for SMS and email marketing. This is a great place to start!

Using app

8 months

Total reviews

3

Average rating

5.0

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5 / 5 Share

Dec. 21, 2022

Great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

The customer service is amazing and they will provide you with whatever is possible at any time of the day.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 21, 2022

It's a really good app to use and helpful whenever I'm having issues I plan on using it long-term as my business grows. I would like to shout out Lord for making it easier for me to navigate and understand it well!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 21, 2022

Perfect marketing app, very high ROI, and customer service is very great (thanks Joann!), i recommend this app

Store

Piling

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 20, 2022

After Jeffrey's help, he is now my best friend. He deserves a higher payout! Thanks Jeffrey I love you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 20, 2022

Jeffrey was really awesome. We enjoyed working with him. There was a support person at first name Theodor or something similar to that - he wasn't very nice or helpful to us. We almost uninstalled the app because he was rude! Jeffrey stepped in to help us and explained how we could succeed with the app and we are grateful for his help.

Using app

About 18 hours

Total reviews

6

Average rating

5.0

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5 / 5 Share

Dec. 20, 2022

Ronnel V is one of the best customer services I received. Very Intelligent and helpful. :). Always meet customer needs.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 20, 2022

Complete application , fast and a quick and helpful support! I recommend this app for texting absolutely!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 19, 2022

A must-have app for any store, easy to function, automates, and the support is always helpful! I recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 19, 2022

the support team was absolutely amazing. They immediately helped me with my problem and I didn't have to wait until someone got back to me via email. Very efficient.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 18, 2022

Marnie was very helpful with getting me setup. I'm looking forward to seeing that amazing ROI from using this program that I've heard so much about.

Store

88smoke

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 18, 2022

I've had two different chats and both times the responses was VERY fast and accurate. They resolved my issues quickly and were happy to do so . Great customer service. Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

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