All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 27, 2023

Great app and awesome customer service. I recently installed the app so far, so good. I am excited to continue to build our SMS campaign out. I also worked with Djan in their customer support team and had all my questions answered as I set up the platform.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

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5 / 5 Share

March 2, 2023

Marnie E from the PHILLIPINES WAS AMAZING. She was great and dope asl. Was a really great pleasure to have this person as my assistant through the process :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 26, 2023

Such a great app. Marnie was patient with me and helped me with all the issues that I had. Thanks :) I recommend the app and the support chat!

Store

Modzana

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Very fast, friendly, and reliable customer service. The software is easy to use and great for marketing. PL.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Gen was great as she walked me through getting my store site validated, as this is my first time ever opening a business and sms is making my life of marketing so much easier.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Marnie from SMS Bump helped me a lot with all my questions about the app. Very friendly and helpful!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

a fabulous and easy to use app for anyone! in two seconds you get an answer from the "Lord2 IN A NEAT AND PERFECT WAY!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 25, 2023

I am satisfied with the customer service, always present to answer, thanks to Jeyffrey T for being able to answer my request. I am very happy.

Store

Luminit

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 25, 2023

Joann was GREAT she gave me the information I needed. I give 20.000000000000000000000000 thumbs up she is great thank you

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Jan. 24, 2023

Was having a lot of issues integrating SMSBump and Klayvio, it took a few days which was fustrating but thanks to Princess (PL) the issue got resolved! Really appreciate their great knowledge on getting this configured because if not I would of used another service.

Store

4CP

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 24, 2023

Thank you very much for the helpful service and support in the chat feature. They replied in 2 minutes and sent me detailed screenshots of how to do what I needed. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

4 / 5 Share

Jan. 23, 2023

The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.

Using app

27 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 23, 2023

PL helped me out pretty fast thanks a lot! She pointed out the error pretty fast and fixed it in a minute

Store

Faduza

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

3 / 5 Share

Jan. 23, 2023

Djan, thank you for your very helpful support service. Now we move with this instrument of workforce.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 23, 2023

Jeffree was absolutely amazing at solving my query and went above and beyond for me. A fantastic addition to the team

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 23, 2023

This app is a game-changer for any e-commerce business. I use it a lot in my business. Plus their customer service is super responsive and helpful. They reply immediately and are patient with you. Aleksander helped me resolve all issues I was having and was super polite! I love working with this company.

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 23, 2023

AMAZING, intuitive marketing for both email & SMS with every type of flow and template you can imagine. Customer support is instant w live chat! It's really quite remarkable. I give it a 10 out of 10.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 23, 2023

Excellent customer service and great app. Easy to set up with ready to go templates and inspiration from their library.

Using app

About 2 years

Total reviews

34

Average rating

4.9

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 22, 2023

Mernie E was very patient with me and getting the issues resolved. He was really nice and explaining the steps on what needed to be done!

Store

BG&HH

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 22, 2023

had some questions about the setup, "Gen" was available on chat and took great care of me and got me up and running. From the customer support side I give it 5 stars, still a bit early to tell on the features of the app.

Using app

About 10 hours

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!