All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 14, 2022

Genebie M a été d'une rapidité et une efficacité ! Il a su trouver mon problème en quelques secondes . Merci encore

Store

TYROC

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 30, 2023

Fhoel helped me with making a segment for my US customers after I was having some issues, awesome customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 14, 2022

Marnie E was a very good help thanks a lot she help me to opt in email to show on my social media platform.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 14, 2022

The support has been great, as someone with limited knowledge SMS bump has supported me all the way.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 14, 2022

Lord was absolutely fantastic in answering my questions & helping me out. This has been one of the best customer service experiences that I've had with any company, and I really appreciate their patience and kindness with getting my issues resolved & even double checking on their end for me. Thank you Lord!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 14, 2022

Simple and easy to use and the support agent PL was great, responsive and sent me the required information I needed.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 13, 2022

The support from PL was great, very quick and friendly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 13, 2022

PL WAS A REALLY GREAT HELP, 10/10 SERVICES. VERY PATIENT AND REALLY NICE WHEN IT CAME TO GETTING ME TAKEN CARE OF. THEY NEED A RAISE

Store

Trxpy

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

Good experience from the team and the chat support. I am happy with the service and will feel free to reach out when I need it

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 13, 2022

fantastica, assistenza gentilissima e super disponibile. Grazie a PL per la gentilezza dimostrata, ottima professionista

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 13, 2022

Love the service and the customer service was even better! Quin was very very helpful, quick, and effective!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 13, 2022

Princess, the chat assistant, was extremely respectful to me and helped me answer any questions I had. The customer support was fantastic and the overall site is easy to navigate and start campaigns.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 13, 2022

Shoutout to PL (my customer support agent)Theyre really helpful and patient! Solved my problem in no time

Store

Kalen

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 12, 2022

great customer service. Princess S was super helpful and responsive. i thought they would take forever to respond but it was surprisingly right away, and also everything was communicated so well. 10/10

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 12, 2022

I opened a support chat and PL got in touch with me within minutes and immediately took care of validating my account and helping me better understand how SMSBump works. So far the app is a great tool!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 12, 2022

PL was very patient with my needs and helped me understand what I needed to do to fix an issue. She was so nice! Plus, she gave me some extra links at the end of our conversation to help me improve my understanding!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 12, 2022

Fhoel C. is clear about what needs to be done. Fhoel does not rush you or leave you unsure. They provided the appropriate links and made sure my problem was resolved.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 12, 2022

Very helpful assistance, I asked for specific information about certain features of the application and the Quin assistant did not hesitate to answer me and give me all the necessary support until I understood how it worked. Really kind and available. I highly recommend

Store

Lillà

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Dec. 12, 2022

Fast and easy customer service, thank you Quin for the help. Very professional!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 12, 2022

this is a must have app! Everyone needs to install this for his e-commerce website to try at least to recover their abandoned checkouts.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.