All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 2, 2022

This app will help you gain so much extra profit from abandoned carts. The support is also fast too. Marnie was the person who helped me when I had troubles with my account. Thank you. I highly recommend this app. Special shout out to Beast of Ecom recommending this app also.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 2, 2022

the chat was perfect , Flhoe was very nice and gentle. Also she answer quicly so i will give her 5 stars for this conversation and her help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 2, 2022

Customer support from PL was very efficient and friendly. Helped me solve the issue I was having within minutes. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 2, 2022

Cette application est tout simplement géniale ! J'ai pu discuter avec Quin du support il était très agréable, rapide et efficace ! Merci d'avoir été là pour m'aider lors de la configuration.

Store

migrend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 2, 2022

The best app for SMS MARKETING so far!!!! Thanks to the customer care for the help. I appreciate the work.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 2, 2022

Joann C made everything clear when I needed help for SMS bump! Definitely love the customer service and am not hesitant to ask for help if needed. Thanks so much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 1, 2022

Very helpful customer service, helped me out navigating to my 1st popup for my website. Great customer support!

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 1, 2022

Fhoel got back to me really quick to help me get compliance up to date for my site aswell as easy to use!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 1, 2022

I have been using sms bump for my stores for 3 years now and honestly it is one of the best applications. Their customer service is very responsive. GG to Lord who is very efficient and responsive. I highly recommend this application. +5 stars.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 1, 2022

Thanks to sms bump and its reactive chat, I am happy because my account is well validated, I especially thank Lord R for his fast and efficient assistance.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 1, 2022

Very useful, fast and efficient chat. Lord R was very friendly, quick in his response. Thank you for your help.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 30, 2022

I had an issue with failed sends but Marnie from CS was fast and helpful to find the issue. I appreciate the quick response time.

Using app

5 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 30, 2022

davvero un'ottima app soprattutto per l'assistenza instant. consiglio a tutti di utilizzarla per aumentare i margini

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 30, 2022

Good Chat Support. Thank's to "Lord" and "Joann C" for helping me. fast, efficient and friendly contact

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 29, 2022

I am just getting started with this app. I had some questions about setting up a QR code and changing somethings and they were very helpful. I was on with the customer service guy for about 45 minutes and he was always helpful and friendly.

Using app

8 days

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 29, 2022

Thank you PL for helping me getting everything set up properly with the app!! Working great so far! :) -Nigel @ Breathenaturals.com

Using app

About 2 months

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 29, 2022

All perfect, customer service TOP!!! Beautiful app!!! Install this app on your website and will be satisfied!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 29, 2022

Without a doubt the best app in sms and email marketing. Fantastic customer support, very efficient, If you get to have your issue sorted out by Jeffrey, you're in good hands, believe us!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Sept. 8, 2023

They reply so fast, thanks Jeffrey and Aleix. Can't wait to run the campaigns and see the reasults. Big brands use this SMSBUMP

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

With good communication, the problem was easily resolved. I was actually trying to figure out the issue myself, The customer service was able to help out Thanks

Using app

10 days

Total reviews

3

Average rating

5.0