All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 4, 2023

5 star! very responsive and helpful when needed! Lord went above and beyond when it came to assisting me.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 4, 2023

Great app for sms and also the staff is really polite. Personally Joann C, staff member helped me a lot!!!

Store

Eqell

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 3, 2023

Its a great app, that can skyrocket the revenue, also a great support team, PL helped me with all the little details so everything is ready to scale

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 3, 2023

do you want a powerful impact on your revenue? you shall install SMSbump on your store. Easy to install and the staff is amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

4 / 5 Share

Jan. 3, 2023

Great app. Wish the customization process was a tab bit easier to

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 3, 2023

Perfect app for both email and SMS marketing. The support is very helpful, Joann C quickly responded to my questions and resolved everything. Thank you

Store

Lyndar

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

SMSBUMP is awesome. It can be a little confusing at first, but their customer support is there right away if you need help. Once you get used to it, it's easy. I'm definitely going to continue using their services.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

PL (my customer support person) was very helpful. They helped me get my account back up and running and even gave me some helpful tips on how to grow my subscriber list.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 2, 2023

very easy to set up and the chat support is very helpful and you will get a fast reply. The sms marketing will help you get your customers back.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 2, 2023

What I was looking for. Customer service is everything and it was what I needed for my ability to get something done.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 2, 2023

L'équipe est juste incroyable, rapidité et efficacité sont les maitres mots. Toujours là à l'écoute pour le bon fonctionnement des affaires.

Store

Etergo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 2, 2023

this is a great app for email and sms automation, highly recommend using this for any of your own websites

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 1, 2023

I needed some assistance with my SMS and Lord assisted me but when he did he noticed another issue with my SMS so he informed me about it and we are getting the task took care of. If he hadn't noticed the issue I would've still had failed troubles. Thanks Lord

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 1, 2023

great services and a very useful platform. I also think this would help many other companies as it makes it way easier

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 1, 2023

Amazing CS from Iven! I am not to technological and every option/ link was shared so I can get my account set up. I even scheduled an appointment for tomorrow. Quick and great customer service from Iven. Thank you SMS Bump-Yotpo!

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 31, 2022

Great app to add to your shopify store. It's really simple and easy to use. Also their customer service is prompt and always ready to help even near holidays.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 8, 2023

Amazing app, Keano is a great customer service rep, solved my problem in just a few minutes after entering the chat.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 31, 2022

Keano was great in helping me with my pop-up issue! Turns out all I had to do was zoom out a little to see my email field as I'm on a laptop. Quick and easy chat. Yay!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 30, 2022

I recommed this app. It really grew my business and i love the fact that i can reply to texts from my customers

Store

Envieus

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Dec. 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Using app

About 1 month

Total reviews

2

Average rating

4.5