All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2022

I make a lot of sales with SMSBUMP. Awesome app and thank to PL that helped me a lot for my issues. Thank you again PL!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Sms bump est une très bonne application, avec un bon support, son support est réactif, et font de leurs mieux merci

Store

Yakao

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I am new to E-Commerce and new E-Commerce marketing so when I heard Yotpo is the place to go I reached out via chat and Fhoel immediately responded. He was kind, knowledgable, and PATIENT. He walked me through every step to get my account set up. It was easy to do because he laid each step out separately and provided extra links to assist me. He also worked immediately to get my account through compliance so I didn't have to wait. I hope I get Fhoel again if i need more help. Yotpo you have an asset on your team, Fhoel is amazing.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Super helpful support and my issue was able to be solved very quickly! I was also encouraged to return if I had any other issues. Fhoel expedited an issue that I didn't know I had, so that it could be resolved so that I could use the platform quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Lord has gone above and beyond to help me with my issue! He had my back and I really appetite it. He took the time and trouble shoot my issue and resolved it for me. He never continued to help me with holiday marketing tips. Nice guy! 5 stars for Lord!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I am really appreciate of Lord R helping me with connecting my Popup notification to my welcome emails and sms. I was having trouble verifying my account and she helped me complete the steps to do so.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

J'ai fait appel au support pour vérifier l'activation de mon compte SMSBump. Réactivité et efficacité parfaite. Merci beaucoup Christophe JEANTET (Cuisinez Pratique)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Buena asistencia por parte de Joann. Atencion rapida y efectiva. Aplicacion para tener en cuenta para marketing sms

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Très bonne app, prise en main facile avec beaucoup de guides qui explique tout. Service client super productif par chat, ils répondent de suite !

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Still figuring out the app and how to best utilize it for my company. I had questions and contacted support via the built in chat support. I was surprised to be chatting with a live agent rather than a bot. The agent, PL, that assisted me with professional, knowledgeable, and friendly. She was able to sort our my questions. Very happy with the service.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Smsbump est à la fois, indisponible, facile à programmer et à utiliser, le service client est très réactif pour ma part. Je recommande cette appli

Store

Nizupaw

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Lord è davvero molto professionale e gentile, ha risolto il mio problema in pochissimi secondi, l'applicazione è eccellente

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

I appreciate the customer service - Joann who help me to validate my account with good attitude. I recommended

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Fohel was quick with fixing my issues and also rushed for it to be fixed ASAP. Thank you so much. wont hesitate to use again

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

i used online chat and spoke to someone named PL. i have to say they were patient and extremely helpful. THANKYOU

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

PL was delightful & quick in helping me get my shopify site validated! Looking forward to using this app fully!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Quin really helped me get my validation completed. I'm excited to get my website working correctly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Quin is so helpful diagnosing my issues and ensuring I get proper follow up. There are a few tech bugs but this app is definitely worth it!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Ronnel helped me out with setting SMS collecting things. He is very patient, kind and willing to help with anything. The App recovered plenty of abandoned orders in my shop. Highly recommended!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

i was so confused at first but any questions? ask support they helped me throughout the whole thing, most specifically "princess".

Using app

3 days

Total reviews

1

Average rating

5.0