Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#5,823
All reviews
Rating Breakdown
Review RSS Feed
Dec. 27, 2023
Terrible! The app stopped working more than a week ago and customer service no longer responds. We don't know what the problem is and how to fix it, but it is causing us a lot of problems and we are left alone in this situation!
We sincerely apologize for the inconvenience. Our team is actively looking into this, and we've reached out to your team to help in resolving this.
Dec. 27, 2023
Dec. 27, 2023
Joann C from the support team was very prompt and kind at helping me fix my issue about the email verification. Thank you
Dec. 27, 2023
Marnie Helped Heaps in Guiding me to Validate my account! Instructions were very clear and customer service was very comforting! Thank you Heaps!
Jan. 23, 2024
Princess (PL) was on point, very helpful and patient with all of my questions. Thank you for your help! By the way, she is definitely my favorite person at yotpo hands down! No Debate.
Dec. 26, 2023
PL had great customer service and helped me with my account the whole time.
Dec. 26, 2023
SMS Bump team helped us a lot and the girl that helped us ,PL, was very kind. It was a great experience, we got all the answers we wanted. Thank you PL! Amazing!!! :)
Dec. 26, 2023
SMS Bump is very user friendly, and Quin assisted me in verification of my account. Quin is thorough and efficient. I recommend SMS Bump to anyone looking at expanding their business.
Dec. 26, 2023
Joann C has been amazing! Very efficient and helpful! You deserve a raise. <3
Dec. 26, 2023
So far, so good. Learning about this app has become easier thanks to Marnie helping me get verified and following the step by step instructions. Thanks so much for helping get through this process and getting things going. I really appreciate it.
Dec. 25, 2023
i had a customer service officer named Regie, amazing service and made things very swift and easy for me. Thank you