All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 22, 2022

Excellent app and customer support is very quick and efficient. Special thanks to Quin for your help you saved me a lot of time and $$$!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

So far I am loving the app... The prices have been the most affordable that I have found and the customer service is amazing! Lord helped me really FAST and even sent screenshots to show me what is going on plus walked me step by step on how to see my results. Very helpful! I already had orders of almost $3000 in just 2 text campaigns sent out. The ROI potential is amazing!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Very prompt and helpful I am satisfied with the service I received. I was so confused about how to navigate myself but Iven and Jeffery did a spectacular job

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

So reactive and helpful. Thanks very much nothing to say :) I recommend this app that is very useful. Thanks to Jeffrey.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Loveeee!! this app. Great CS by John who fixed everything I was having issues doing in about ... 5 seconds lol. Perfect Pop up and SMS app. and the price is on point! Get it you wont be disappointed. Thanks John!!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

great customer service, Fhoel did every think he can and took care of me and did A really great job!

Store

ecocare

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Love this app for my business! Also, Fhoel was SO helpful in getting me all set up with my privacy policy & Terms of Service requirements on my Shopify website, as well as pushing to get my inquiry approved through the compliance team ASAP!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

The assistance service was very helpful Marien was very nice and provided me all the help that i needed. Thank you so much

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great application, Joann C from the support team is very responsive and was able to meet my expectations quickly.

Store

Akhus

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Buen servicio, aun no pruebo la efectividad pero es muy facil de usar. Comence configurando unicamente los sms y fue muy facil. Además se puede convinar acciones con sms y mails. Es muy facil de usar

Store

BIUTY

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

i had Fhoel C help me set up. Fhoel C? More like Fhoel G. Proper helpful guy and great app. Yotpo is the one

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

PL helped me troubleshoot and it was quick and easy. Very happy with the customer service and support. Recommend! Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Amazing support and has generated many sales very quickly for me I am so happy to have my own SMS list

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Instant account creation and immediate chat support available makes this a slam dunk of an app. Thanks so much!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Princess L did such an amazing job with helping me getting everything I need done I only want to work with her she is such a good agent.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I have been using SMS BUMP for a couple weeks now and ran into an issue with the app. Lord R. from their CS team has been AMAZING helping me solve the issue and has me rest assured it will be fixed in a timely manner. Issues happen but its how a company solves a problem and so far SMS bump has been really helpful and easy to work with!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I really like this app, it works perfectly. The assistance is such of amazing people like Joann C and can help you with 24/7. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

We have been so happy with this app. I had a little confusion with something tonight and worked with Fhoel over the customer chat and we solved the problem quickly!

Store

Woven

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

I LOVE this app! Had one minor hiccup with the automatic smart send blocking feature but after chatting with customer service, it was quickly (and professionally) resolved and I have no complaints. Highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Great Service from PL! They have great customer support and quick responses I will love to work again

Using app

3 months

Total reviews

1

Average rating

5.0