All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2022

Customer support is very responsive and helpful. Joann C took care of all of my questions starting out.

Store

Synd

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Great app and support. They answer in less than 1 min solving any issue. Regarding the app, I found it very useful for my store.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I used the app to create my pop ups and with some time and patience, it's awesome to navigate it all. I especially loved the customer support that I got today with helping me fix a booboo that I personally made, but Aleksandar V was awesome with helping me fix it!! Thank you so much!!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

was very helpful quick and easy gut really helped me, answered all my questions very good experience

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I used the app to create a keyword for customers to opt in to SmS subscriptions. Joann helped me navigate the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2022

PL was a great help, with quick and easy assistance I was able to progress with my store creation in no time. I would recommend 10/10 times to new users having problems.

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 22, 2022

I used this app to help market my business I really love this app I don't think there's much to improve on the ap is just fine

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I received help to validate my account and the response was super quick and helpful. Love SMS bump! Ronnel you are amazing.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 22, 2022

Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 21, 2022

Wow!!!! Today is my first day using the app and it has been great. Clean templates with nice and easy ways to customize for my brand! Keano M. (and others) have helped me out all day today with questions LIVE. Even during this busy ecommerce week they are quick to solve my questions!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

great software with a wonderful support team.. Jeffrey was professional, friendly, prompt, and to the point.

Using app

5 days

Total reviews

17

Average rating

4.5

5 / 5 Share

Nov. 24, 2023

Got some excellent service from Djan when I was integrating this app into my reviews app. Thank you for the speedy and expert customer service! I also got great service from Elijah when I had an issue with SMS campaign sending. Thank you for your attentive service!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

This is a great app and the agents help you promptly. Highly recommend this to anyone starting out on Shopify

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Thank you for the information from Quin who was very efficient and quick in dealing with my request.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Thank you for the service that Quin did, she was very helpful and take the time with I recommand her

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 20, 2022

Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 19, 2022

Good service! .......................................................................................................................................................................................................................................................................................................................................................................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Great app & customer service. It is nice to see the analytics after campaigns/flows. Quin was great when I had a question about a feature.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Appli au top, service client à l'écoute, très efficace pour augmenter le taux de conversion et récupérer des paniers abandonnés par exemple

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

I want to thank Iven for his seriousness and quick work, I received a lot of help from him and I am grateful. Thank you very much Iven!

Using app

7 months

Total reviews

2

Average rating

5.0