Yotpo Email Marketing & SMS

Oct. 19, 2022

PL was really helpful and efficient. Highly recommend this app, easy to navigate and they are always available online to help.

Oct. 19, 2022

Great Service! Loved working with SMS BUMP. They have fantastic customer support and seamless integrations.

Oct. 19, 2022

Fhoel was amazing in helping me get my account validated. The process was straight forward and easy. Looking forward to great use of this app. Thanks

Oct. 19, 2022

This app is great and all apps have their issues, but the reps are great and ready to help. PL S was absolutely amazing and assisted me with moving forward with my account issues. Highly recommend

Oct. 11, 2023

The support is awesome and this guy Princess S is precious. He helped me fast with my problems and gave me every info I needed.

Oct. 19, 2022

thank you Sir for having a quick attention, you could help me with solving my problem of activating my account thank you very much for your kind help

Oct. 19, 2022

SMS Marketing & Email is really nice and easy to use. When I met a problem and consulted customer service, Joann C helped me very patiently and solved my problem very quickly. Thank you very much!

Oct. 18, 2022

Thank to PL who help me to transfer old data from old account to new account. Very nice, good attitude during chatting

Sept. 17, 2023

SMS BUMB IS HORRIBLE. I HAVE PROOF AND EMAILS . THEY KEEP CHARGING ME FOR A FREE PLAN. I HAD THE $19 PLAN AND SWITCHED TO THE FREE PLAN BECAUSE I'M NOT GETTING SALES AND IT WOULDN'T BE WISE TO PAY FOR SOMETHING LIKE THAT NOW. THEY REFUNDED ME LAST MONTH FOR CHARGING ME FOR A FREE PLAN. I HAD TO REPORT IT TO SHOPIFY FIRST BEFORE THEY DID ANYTHING. THEY DIDNT ANSWER ME THE FEW TIMES I SENT A MESSAGE THROUGH HELP SUPPORT. THEY ADVISED ME I WOULDN'T BE CHARGES AGAIN. TODAY I WAS CHARGES AGAIN. HOW IS IT THAT YOU KEEP CHARGING ME A MONTHLY FEE FOR A SERVICE I HAVE FOR FREE? MAKE IT MAKE SENSE. YOU CANT CHARGE ME AND I HAVE IT FREE. REFUND ME MY MONEY BACK. ITS THE PRINCIPLE OF THE SITUATION. DONT JUST KEEP TAKING MY MONEY FROM ME. WHY IS A $19 CHARGE STILL ON MY ACCOUNT AFTER YOU ADVISED SHOPIFY IN WRITING BY EMAIL. I HAVE THE FREE PLAN? YOU NOT GOING TO TAKE FROM ME. PLEASE REFUND ME MY MONEY AND TAKE THAT $19 DOLLAR CHARGE OFF MY ACCOUNT. PLEASEEEEE **********UPDATE*********** 09/17/23 - THEY ENDED UP REFUNDING ME BACK FOR ALL THE CHARGES THEY HAVE CHARGED ME. THEY CONSISTENTLY FOLLOWED UP WITH ME REGARDING THE REFUND AND TO MAKE SURE THE CHARGES WASN'T HAPPENING ANYMORE. THEY WERE WILLING TO FIX THIS AND RESOLVE MY ISSUES.

Oct. 18, 2022

Happy with PL who guided me through the smsbump validation & made suggestions for a pop up. I was also interested in the compliance laws in each Country for my store to operate in.

Oct. 18, 2022

The customer service is incredible. Fhoel is the best. Amazing app to get more clients to shop on your site

Oct. 18, 2022

Very nice, provide excellent service, and of course the app significantly improves our marketing performance.

Oct. 18, 2022

Quin was a great help validating my sms account, i look forward to this service and increasing my sales.

Oct. 18, 2022

This is my first shop on Shopify. I asked for support and Quin was really wonderful guiding me through the setup. I am one step closer to setting up my shop and I really appreciate Quin's help. Thank you so much!

Oct. 17, 2022

Good customer service. The app is easy to use. Flows can be set up in minutes. Highly recommend it to everyone.

Nov. 10, 2022

As a Beginner, i needed to clear up a few things and had the pleasure of dealing with Genebie M absolutely seamless experience was very clear in communication and fixed the minor issues I was having. Thanks for your help Genebie M

Oct. 17, 2022

Currently, exploring this App. Had a detailed conversation with Fhoel (from SMSBump Chat Support) who happened to be very helpful and supportive. Thank you Fhoel for being here to assist and guide in such a friendly manner. Cheers.

Oct. 17, 2022

Best app! The customer team is amazing, i had a problem and Fhoel C solved in 5 minutes! Thank you so much

Oct. 17, 2022

L'application est facile à utiliser et PL a été d'une très grande utilité, merci pour son aide et son temps

Oct. 17, 2022

Fhoel is super helpful! Great app, already seeing an increase in customers, wish we had started using this at launch!