All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 10, 2022

Awsome and easy to use. I needed help validating my account so i could use the social opt-in Fhoel was a great help!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I needed help setting up sms messaging and thanks to Fhoel, it was a smooth sail! She helped me so much and answered all of my questions! 10/10 recommend.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

This app has been extremely helpful to me in my business. I have only ever needed to ask customer service a question one time and they were quick to respond. Definitely recommend!

Using app

12 months

Total reviews

7

Average rating

3.0

5 / 5 Share

Oct. 9, 2022

Honnêtement le service est incroyable ! Vraiment rapide et facile a comprendre, si comme moi vous avez des difficultés on vous aides jusqu'au bout ! Donc encore merci pour tous :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

Helpful customer support by Lord R, love the app and would recommend to all. It's definitely a necessary tool to get additional revenue.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Quick and good customer service! I wanna thank Gen for assisting me and providing useful information.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Anytime I am unsure of what to do I receive a quick, thorough and timely response from your customer service team. Thank you!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Excellent customer service. They responded immediately via chat and took care of my issue. Thanks for your help. :)

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Quick and kind customer service. I particularly want to thank "Lord" for following me step by step and being super fast in solving my needs

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Great app, they are very responsive. I was going to be sent to the email support and they were able to attend me in the online chat.

Store

Conemic

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Everything awesome... "Jeffrey" Helped me out so well. cheers :) It took me 10 min and they patiently waited along with me. Thanks again

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Lord from chat support is amazing! She helped validation and helped set up my abandoned check out flows....Lord is the BEST!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Amazing how this app makes my life easier. i don't have to worry about sending sms to Customers. all thanks to this amazing app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

rapidité et efficacité incroyable, l'agent à été excellent. wwwwwwwwwwooooooooooouuuuuuuuuuuuuuuhhhhhhhpppppy!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

The customer service is great in this app! Fast answers and good communication. I haven´t tested the SMS yet, but I think it will work great. Thanks a lot Quin!

Store

Lovily

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

SMSBump is a really cool app. I like that how easy it add SMS & Email campaign to store. I don't enjoy the editing template process but I'm sure they make it easier to edit in the future

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Great app highly recommend Lord R from support was a great he helped us with all questions and issues straight away to make sure we up and running perfectly

Using app

15 days

Total reviews

25

Average rating

3.4

5 / 5 Share

Nov. 25, 2022

The customer support helps me a lot , thank you so much ' Genebie M ' for the help , I really appreciate your time and your help , sms bump is the best sms app for Shopify stores , I highly recommend it

Store

Kylian

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Lord was very patient and helpful through the process of getting my SMS Bump Marketing validation...

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

LORD a été très agréable et serviable. Il m'a répondu et m'a aidé du mieux qu'il a pu et surtout que je ne parle pas anglais. J'espère qu'il continuera à être mon interlocuteur privilégié.

Using app

2 months

Total reviews

1

Average rating

5.0