All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 4, 2022

PL was very great and helped me get validated on my account. I had trouble at first and she was very patient and helped.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Great App! Highly Recommend! Customer service is excellent! Fhoel answered all my questions, and help me out a lot within minutes of speaking!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

I love this app! The support is amazing, the set up of the whole app is also amazing. Very simple and easy to understand!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

PL is great at their service. Provides simple steps for me to follow and very easy to communicate with

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

ho sentito parlare bene di quest'app, la sto provando ora e il servizio clienti è davvero ottimo, ho fatto tutto in 5 minuti e le risposte loro sono molto veloce

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

J'ai fais appel à l'assistance pour valider mon compte. Joann est très amical et rapide dans les démarches, merci à lui !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

goeie app heeft me heel erg geholpen met conversies omhoog te krijgennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I had some difficulties setting up a popup SMS on my homepage, and the support staff were amazing! Great app, great customer service. Thanks!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Fhoel was excellent in their assistance and gave me the steps I needed to get validated and it was not confusing

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I've been using SMS Bump for years and just installed the app on my new store. PL helped me set up the SMS automations. Very professional!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

awesome service from Fhoel! thanks helping me fix everything and speeding up the process! Truly appreciate it

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I make a lot of sales with SMSBUMP. Awesome app and thank to PL that helped me a lot for my issues. Thank you again PL!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 3, 2022

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 3, 2022

Sms bump est une très bonne application, avec un bon support, son support est réactif, et font de leurs mieux merci

Store

Yakao

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I am new to E-Commerce and new E-Commerce marketing so when I heard Yotpo is the place to go I reached out via chat and Fhoel immediately responded. He was kind, knowledgable, and PATIENT. He walked me through every step to get my account set up. It was easy to do because he laid each step out separately and provided extra links to assist me. He also worked immediately to get my account through compliance so I didn't have to wait. I hope I get Fhoel again if i need more help. Yotpo you have an asset on your team, Fhoel is amazing.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Super helpful support and my issue was able to be solved very quickly! I was also encouraged to return if I had any other issues. Fhoel expedited an issue that I didn't know I had, so that it could be resolved so that I could use the platform quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Lord has gone above and beyond to help me with my issue! He had my back and I really appetite it. He took the time and trouble shoot my issue and resolved it for me. He never continued to help me with holiday marketing tips. Nice guy! 5 stars for Lord!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I am really appreciate of Lord R helping me with connecting my Popup notification to my welcome emails and sms. I was having trouble verifying my account and she helped me complete the steps to do so.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

J'ai fait appel au support pour vérifier l'activation de mon compte SMSBump. Réactivité et efficacité parfaite. Merci beaucoup Christophe JEANTET (Cuisinez Pratique)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Buena asistencia por parte de Joann. Atencion rapida y efectiva. Aplicacion para tener en cuenta para marketing sms

Using app

About 1 year

Total reviews

6

Average rating

5.0