All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2022

The best part of this app is the support partnered with the capabilities of that app itself. The customer support that I received from Jeffrey was without complaint. They were super helpful and went up and beyond to help me find a solution, which they succeeded in. A great big thank you to Jeffrey.

Store

Youth X

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

i love this app great help Fhoel" was wonderful she helped me alot thanks for being so kind with me

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Fhoel was an amazing help! 10/10 experience. She helped me using detailed messages, and references such as links, and truly showed that she was making my business and experience a priority.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Its lovely how there's many templates to choose from, yet when I had a problem with validation, I contacted the support team and it was great, because the response was immediate even though at night and they helped me fix the problem step by step, shout out the the support team.

Store

REALM

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

SO helpful! I really enjoyed using SMS bump and their customer support is so helpful! Can't recommend enough. so simple.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

I was having issues with creating a custom pop up and the agent Lord that was assisting me was so patient and helpful! He made the process very easy and didn't stop at assisting me with one thing but as I'm a new company to sms marketing he thoroughly guided me through everything including screenshots so I didn't miss a beat! Will recommend this company, the customer service with Lord was top notch!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

App molto molto utile, può portare davvero ROAS interessanti. Jeffrey T from the support team was amazing!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 24, 2022

Very good team, and helpful!! The app is very good by itself, Fhoel, helped me activate my account, he guided me trough the process with patience!

Store

10Lime

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

The customer service level at SMSBump is incredible. I had a concern about subscriber collection on a Friday night. I entered a question into chat and Joann C was talking to me within seconds. Very polite and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

This app is easy to use! I use it for SMS and email marketing. The customer service is also great! Lord was super helpful in assisting me with my questions and made everything easy to understand.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

J'utilise cette application pour faire de la relance client, j'aime comment elle fonctionne et le support est exceptionnel

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Très bonne application permettant de gérer différentes automatisations d'envoie de SMS, le support client et extrêmement rapide à répondre (1 minute d'attente pour moi) clair, précis. Je recommande

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

shout out to Fhoel for helping me out!!!! had a hard time with the intergration but he sent me helpful gifs and animations

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Quick support and great customer service from PL to validate my account:). Recommend the app for your sms needs:)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

My marketing agent recommended us to use this app about 4 months ago, to help with growing our business. I am super impressed with their functionality and also the customer service so far. I highly recommend this app, especially for a small business who wants to grow! Marnie was very patient and excellent today to assist me with the integration with other app. Thank you again for all your help!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Amazing! Do not hesitate, beautiful dashboard, easy to use, beautiful pop up and SMS. So glad I found this!!! Oh, and five star support too :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Very easy! Also customer service is very friendly and professional! Your website would be very professional!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

SMS bump has always been my go-to for SMS marketing. When used correctly, they yield some of the highest ROIs I've seen on their text marketing services.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Super support client ! Franchement je recommande à fond cette application pour faire exploser vos taux de récupération de panier abandonné.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Very powerful app and the return on investment is incredible. Thanks to Lord from support in helping us customize and configure our SMS automation.

Using app

About 9 hours

Total reviews

2

Average rating

5.0