All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 6, 2023

Hi Regie Thank you so mush sweetheart for your time and i dont now if you are men or women but that mean lot to me Ly.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 29, 2023

Fine, the rep had a hard time catching something but overall helpful! PL

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 24, 2023

didnt get much info when i signed up which sucks but the customer support is great and patient . they will walk you thru step by step . Thanks to PL for being the most kind and helpful :)

Using app

1 day

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 23, 2023

I came to PL customer representative for an issue regarding my flow and was more than willing to assist and correct this issue in a timely manner..

Using app

6 months

Total reviews

4

Average rating

4.3

4 / 5 Share

Nov. 22, 2023

PL was a great help to me. She was really fast and friendly

Store

VBRNCY

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 18, 2023

J'ai très bien apprécié la rapidité de Elijah dans le traitement de ma requête.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 16, 2023

John from the help desk helped me very quickly and solved my issue.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 16, 2023

Service de chat rapide. Assistance hyper efficace. Aide précieuse pour les nouveaux utilisateurs. Merci @AJ T

Store

tybloo

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 13, 2023

I've received the best customer service experience from Keano and the app is great overall the downside is for people that don't serve international so cant auto localize all the texts and contents but you can do it manually and the navigation is frustrating for a new comer but I'm sure it gets easier overtime overall great app and customer service

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 6, 2023

Salut Princesse. Je suis un débutant en e-commerce et c'est pour la première fois que je configure SmsBump. Je ne peux vous parler objectivement de mon expérience que plus tard. Je crois que mes difficultés actuelles sont beaucoup plus liées à mon faible niveau d'anglais.

Store

NLONAAM

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 5, 2023

super service commercial et service client, application performante mais pas totalement traduite en français. Merci @AJ T pour la mise en place des textes legales dans les CGV et politique de confidentialité.

Store

SMELTS

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 30, 2023

Très bonne appli, bon service client, merci John D pour votre aide.

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 29, 2023

Marnie was very passionate and helpful !!

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 26, 2023

Quick in answering my questions and Quin was helpful.

Store

TME28

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 24, 2023

Using app

About 17 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 16, 2023

Customer service was very helpful & AJ was extremely helpful. He answered all of my questions and made everything easier

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2023

rapide et efficace, j'ai discuter avec Elijah qui a été réactif merci

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 11, 2023

pretty great because of Marnie, was pretty helpful

Store

tussinn

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 4, 2023

John D was extremely helpful!! I didnt know the exact technical terms for what I was needing help with but he knew exactly what I was talking about and walked me through it. Thank you soooo much John!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 30, 2023

Marnie E was very knowledgeable and helpful. She was also very quick.

Using app

About 1 month

Total reviews

2

Average rating

4.5