Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,355
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Dec. 21, 2023
Princess has done an amazing job to help me set up my smsbump onmy store. i give her 5 stars
Dec. 21, 2023
SMSBUMP is very easy to set up and integrate with Shopify. Having SMS campaigns along side email campaigns is very important for business to stay connected with their customers. The standalone Shopify platform is deficient in this area. I assume because of the costs involved to send SMS. SMSBump allows me to customize my text message campaigns to suit my needs. The only feature that is missing is an iOS/android phone app to connect with the SMSBump chat feature so that when customers reply to my texts I can get notifications to my phone and quickly reply. Right now you can only get notifications by email and use a web app which is not as convenient for me. The Shopify chat app is a good example of a phone app that Yotpo should mimic for SMSbump chat feature. I spoke to smsbump representative PL to submit this feature requests to the Yotpo team. Hopefully it will be added to the roadmap for a future release.
Dec. 21, 2023
Very professional and very helpful . Went thrrough every step smoothly . Thank you
Dec. 21, 2023
John D did a terrific job helping me with setup, I love that they have actual people ready to go to answer questions and help you troubleshoot. That level of customer service is rare these days so I'm happy to continue to work with them and pay for this app.
Dec. 21, 2023
It is early days as I have just installed the app today, but so far it looks great. Joann C helped me with verification and she was very helpful.
Dec. 20, 2023
Marnie was very patient & knowledgeable about the information I needed! I really felt better after the assistance given!
Dec. 19, 2023
Marnie has been very helpful and patient with assisting me for efficient automation of my SMSBump. Great Team
Dec. 19, 2023
This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!
Dec. 19, 2023