Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#11,500
All reviews
Rating Breakdown
Oct. 21, 2022
great customer service, Fhoel did every think he can and took care of me and did A really great job!
Oct. 21, 2022
Love this app for my business! Also, Fhoel was SO helpful in getting me all set up with my privacy policy & Terms of Service requirements on my Shopify website, as well as pushing to get my inquiry approved through the compliance team ASAP!
Oct. 21, 2022
The assistance service was very helpful Marien was very nice and provided me all the help that i needed. Thank you so much
Oct. 21, 2022
Great application, Joann C from the support team is very responsive and was able to meet my expectations quickly.
Oct. 20, 2022
There are lots of minor Bugs in the SMSBump, That will loss your huge amount of money if you are not aware of it. I found while working with my SMS and Email Campaigns. There is product fetching issue, Image Preview issue, Conflict with the same categories products images issue, etc. Very Poor Support Team Service, they don't give estimate time to solve your issue. and Technical Team look like highly unexperienced to solve the Bugs. Always told me our R&D team is working on it. It's Been 30 days and they gives same answer that our team is working on Bugs. Totally Not recommended. Star 1/5.
Oct. 20, 2022
Buen servicio, aun no pruebo la efectividad pero es muy facil de usar. Comence configurando unicamente los sms y fue muy facil. Además se puede convinar acciones con sms y mails. Es muy facil de usar
Oct. 20, 2022
i had Fhoel C help me set up. Fhoel C? More like Fhoel G. Proper helpful guy and great app. Yotpo is the one
Oct. 20, 2022
PL helped me troubleshoot and it was quick and easy. Very happy with the customer service and support. Recommend! Thank you!
Oct. 20, 2022
Amazing support and has generated many sales very quickly for me I am so happy to have my own SMS list
Oct. 20, 2022
Instant account creation and immediate chat support available makes this a slam dunk of an app. Thanks so much!
Jan. 10, 2023
Princess L did such an amazing job with helping me getting everything I need done I only want to work with her she is such a good agent.
Oct. 20, 2022
I have been using SMS BUMP for a couple weeks now and ran into an issue with the app. Lord R. from their CS team has been AMAZING helping me solve the issue and has me rest assured it will be fixed in a timely manner. Issues happen but its how a company solves a problem and so far SMS bump has been really helpful and easy to work with!
Oct. 20, 2022
I really like this app, it works perfectly. The assistance is such of amazing people like Joann C and can help you with 24/7. Thank you!
Oct. 20, 2022
We have been so happy with this app. I had a little confusion with something tonight and worked with Fhoel over the customer chat and we solved the problem quickly!
Oct. 19, 2022
I LOVE this app! Had one minor hiccup with the automatic smart send blocking feature but after chatting with customer service, it was quickly (and professionally) resolved and I have no complaints. Highly recommend.
Using app
3 months
Total reviews
2
Average rating
5.0
Oct. 19, 2022
Great Service from PL! They have great customer support and quick responses I will love to work again
Oct. 19, 2022
PL was really helpful and efficient. Highly recommend this app, easy to navigate and they are always available online to help.
Oct. 19, 2022
Great Service! Loved working with SMS BUMP. They have fantastic customer support and seamless integrations.
Oct. 19, 2022
Fhoel was amazing in helping me get my account validated. The process was straight forward and easy. Looking forward to great use of this app. Thanks
Oct. 19, 2022
This app is great and all apps have their issues, but the reps are great and ready to help. PL S was absolutely amazing and assisted me with moving forward with my account issues. Highly recommend