All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 21, 2022

great customer service, Fhoel did every think he can and took care of me and did A really great job!

Store

ecocare

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Love this app for my business! Also, Fhoel was SO helpful in getting me all set up with my privacy policy & Terms of Service requirements on my Shopify website, as well as pushing to get my inquiry approved through the compliance team ASAP!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

The assistance service was very helpful Marien was very nice and provided me all the help that i needed. Thank you so much

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great application, Joann C from the support team is very responsive and was able to meet my expectations quickly.

Store

Akhus

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 20, 2022

There are lots of minor Bugs in the SMSBump, That will loss your huge amount of money if you are not aware of it. I found while working with my SMS and Email Campaigns. There is product fetching issue, Image Preview issue, Conflict with the same categories products images issue, etc. Very Poor Support Team Service, they don't give estimate time to solve your issue. and Technical Team look like highly unexperienced to solve the Bugs. Always told me our R&D team is working on it. It's Been 30 days and they gives same answer that our team is working on Bugs. Totally Not recommended. Star 1/5.

Using app

7 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 20, 2022

Buen servicio, aun no pruebo la efectividad pero es muy facil de usar. Comence configurando unicamente los sms y fue muy facil. Además se puede convinar acciones con sms y mails. Es muy facil de usar

Store

BIUTY

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

i had Fhoel C help me set up. Fhoel C? More like Fhoel G. Proper helpful guy and great app. Yotpo is the one

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

PL helped me troubleshoot and it was quick and easy. Very happy with the customer service and support. Recommend! Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Amazing support and has generated many sales very quickly for me I am so happy to have my own SMS list

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Instant account creation and immediate chat support available makes this a slam dunk of an app. Thanks so much!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Princess L did such an amazing job with helping me getting everything I need done I only want to work with her she is such a good agent.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I have been using SMS BUMP for a couple weeks now and ran into an issue with the app. Lord R. from their CS team has been AMAZING helping me solve the issue and has me rest assured it will be fixed in a timely manner. Issues happen but its how a company solves a problem and so far SMS bump has been really helpful and easy to work with!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I really like this app, it works perfectly. The assistance is such of amazing people like Joann C and can help you with 24/7. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

We have been so happy with this app. I had a little confusion with something tonight and worked with Fhoel over the customer chat and we solved the problem quickly!

Store

Woven

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

I LOVE this app! Had one minor hiccup with the automatic smart send blocking feature but after chatting with customer service, it was quickly (and professionally) resolved and I have no complaints. Highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Great Service from PL! They have great customer support and quick responses I will love to work again

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

PL was really helpful and efficient. Highly recommend this app, easy to navigate and they are always available online to help.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Great Service! Loved working with SMS BUMP. They have fantastic customer support and seamless integrations.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Fhoel was amazing in helping me get my account validated. The process was straight forward and easy. Looking forward to great use of this app. Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

This app is great and all apps have their issues, but the reps are great and ready to help. PL S was absolutely amazing and assisted me with moving forward with my account issues. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0