All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 16, 2022

Great and prompt response. This company responds within in seconds and solves any solutions you may have!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

I am new to this app and hopefully everything works out well. So far support has been quick to answer issues.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

Lord was very helpful and helped me with any questions I had. He knows what his talk and is very good at his job

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

i am new to this app and LORD was super amazing at assisting me in my needs. i highly recommend using his/her expertise in these type of matters. thank you.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Fhoel on the customer support team was very great and quick. I enjoyed how kind they were and the help they provided me.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

I recently started using this app and I LOVE it. The customer service is always very helpful anytime I have questions. Fhoel helped me resolve my issue very quickly. 10/10 would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

I used this app I really; I like the customer services take the time to help me . I recommend 100% .

Store

LIANOVA

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Fhoel was great and fast with helping me!! Thank you sooo much. I love the app. Continue the great customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Great app and great support by Fhoel, you'll see the ROI right away. This is nice, very nice, oh yes

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Fhoel is great! helped very fast and with super nice service Great app I really recommend to use it for every one who has Shopify and using SMS marketing

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

The potential of this application is impressive, the support is efficient and attentive. I remove 1 star because if you want to work in certain Asian languages such as Chinese (simplified or traditional) or Thai, you pay very expensive for your SMS.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Rosen R is the best agent ever :) , Helped very fast, and answered every question I had, the best way ever

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Quick and good customer service! I want to thank 'Fhoel C' for assisting me and provide useful information.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 2, 2023

App doesn't work properly, many flows have bugs. Interface is buggy as well, often getting white screens. Support team often gets my website wrong and tries to help me without even verifying if it's the correct store. Support doesn't offer real solutions. Poor experience unfortunately, going to find another email marketing provider.

Using app

7 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Oct. 13, 2022

Ceci est une formidable application qui me fera, sans aucun doute, gagner de l'argent. J'ai pu profiter de l'excellence du service à la clientèle de SMS Bump. Merci à PL pour ta précieuse assistance et tes conseils.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

We like this product ,good prices good flows fast support and kind they help in any matter with speed

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Great apps, tha most important to recovery abandoned cart!!! Great customer service too, i got a bug on automation , and contacted support , someone called Lord, and he fix it very fast and efficient, thank you so much

Store

Omamans

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

It's an overall great app! Very high ROI. And appreciate the customer service officer - Lord, who was very helpful with my enquiry! 5 stars for the app and customer service!!

Using app

Over 1 year

Total reviews

9

Average rating

4.1

5 / 5 Share

Oct. 13, 2022

He instalado esta aplicación para reemplazar las notificaciones por SMS de Shopify. Por alguna razón que desconozco Shopify sólo enviaba los SMS a los clientes en inglés y con esta aplicación se pueden personalizar. Después de instalarla he visto que tiene otras muchas funciones y que se pueden editar todos los flujos de notificación al cliente (SMS al crear el pedido, al modificarlo, al enviarlo, etc.). El servicio de atención al cliente también es bueno. He contactado con ellos para resolver alguna duda y la persona que me ha atendido, de nombre Fhoel, me ha explicado todo de forma clara y rápida.

Store

Sennia

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Lord is so helpful! He made sure he answered all my queries and assisted me in the best way. Would really recommend installing the SMS bump! Great app, great staff!

Using app

About 1 year

Total reviews

3

Average rating

5.0