All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 10, 2022

Excellent application that I use on all my stores. The support is very fast and competent, I highly recommend!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Literally a money printer, forever grateful for this app and the fast service from the reps !! I can't recommend it enough !

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Great app! Needed some help, and PL was easy to work with and very helpful. Will definitely recommend this app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

great app, amazing customer service, Iven was very helpful and knowledgeable, he was very quick to reply with the perfect solution and great guidance.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

I'm learning to use it so far so good! Customer Support fast and walked me through something I couldn't figure out super fast!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Fast response and help also great communication, Lord solved my issue in couple min. love SMSBump!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Thank you Lord for helping me get my website in compliance for sending emails. Your thoroughness and patience were above and beyond. Thank you.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

I got the help i needed when i had some issues. i would definitely recommend. i can’t wait to start getting the results

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Needed to upgrade and add sms consent to my Shopify account. With the online chat option, Lord was really patient, and assisted me to get everything done in order to be in compliance. When asked questions never rushed and waited patiently until I got everything completed. Thank you Lord!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Je souhaite utiliser SMS BUMP pour ma campagne de SMS concernant ma boutique Shopify. J'ai demandé l'activation de mon compte via le chat. J'ai été guidée pas à pas afin de finaliser les paramétrages manquants. On m'a indiqué avec précision les étapes à suivre en faisant preuve d'amabilité et surtout de patience. Merci.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

speed and seriousness Thank you very much for your precious help and your professionalism The handling went very well

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Je trouve l'application SMSBump très réactive. En moins d'une minute, le service clientèle du chat m'a répondu. "Lord" a vraiment été à l'écoute, agréable, et très efficace ! il m'a correctement guidé, a été très patient avec moi pour m'expliquer ce que je devais faire. Il a m'a même parlé en français en voyant mon anglais catastrophique !!! Je mets 10/10. Je suis très satisfaite !

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Super helpful Lord helped me figure out the issue and provided me with screenshots which helped me understand better overall great service

Store

Astridd

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

i use this app to help me grow my business and set up email campaigns. the service is so fast and friendly. makes everything much easier

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Application au top qui permet de récupérer les paniers abandonnés avce grande éfficacite et aussi le service client est au top!

Using app

11 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 8, 2022

Very quick and helpful service. I would definitely recommend to anyone. They dealt with my problems and questions excellently.

Store

FF&C

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Very quick and helpful service. I would definitely recommend to anyone. They dealt with my problems and questions excellently.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Good service. PL as a staff have a good attitude and patiently answer my questions. PL made a good impression on me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I went on this app to provide my customers with more notifications and alerts and PL helped me out alot he/she was very kind and supportive. Great service.

Using app

3 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 7, 2022

This app has excellent integrations and I loved the support I received through their chat bot! Very excited to work with it

Using app

About 1 month

Total reviews

1

Average rating

5.0