All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 7, 2022

Excellent service from "Lord" (strange name) who helped me with some issues. It is not the easiest of software to use but the support is top notch so that helps a lot. The software itself is excellent and I would highly recommend it

Using app

About 1 year

Total reviews

34

Average rating

4.9

5 / 5 Share

Sept. 7, 2022

I used this app to increase my sales, love the SMS and email that they just launched in. Iven clear out my doubts and even give suggestion on how to improve with the app. very happy and grateful for the quick service and response

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

My sales have skyrocketed since using this app...it's easy, and I love the ability I have to see all the important analytics I need to better each campaign.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I appreciat SMSBump and I found the SMSBump chat very helpful and reactive. I also warmly recommend Lord for helping me.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Ivan is the best, helped me set up all of our store automation. Would high recommend this app A+++++

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Je recommande, réponse rapide du service client et à l'écoute. Mon compte a été vite vérifié et validé

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

This is a reliable way to send SMS offers to customers who sign up! And when I couldn't figure out an answer to a question, their support helped walk me through what I needed!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

They have great customer support (PL is very friendly and helpful) and the app accomplishes what it's supposed to. Would recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

i had questions about setting up campaigns and had trouble getting a popup for my website and contacted support and someone named "PL" helped me and let me tell you!! it was the absolute best service. my problems are solved! 5 star service!!!!

Store

YONIFUL

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

I really love sms bump it's very simple to use and infrastructure of the app is fairly organized and simple to navigate!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

SMS bump has great customer service/ support and the service is very easy to use. I love this app for my business!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

i absolutely love the immediate help. perfect detailed steps for help on integrations and apps. i switched over from klaviyo due to pricing and love the set up

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 4, 2022

Iven E. was extremely helpful with the issue I was having. Very fast and efficient. Would recommend this app to any business owner.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

The app is so easy to use and navigate, saves a ton of time! Another thing -customer service is great, I would Highly recommend this app

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Application already used in the past, it is really good and customer service friendly and always on time with answers!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

Smsbump is the truth, been using them for sometime now and they are awesome. Want to say a big thank you to Lord for his outstanding support, in appreciate it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

Their chat support is very responsive and helpful. Contacted them a few times and resolved my issues without any hassle

Using app

8 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 3, 2022

Lord help me to figure out my issue and resolved it in a short time. The support was great, I recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

PL was great and helped me a ton. The app is awesome and has great ROI. I use this app on all my stores

Store

LUUVVY

Using app

About 2 months

Total reviews

1

Average rating

5.0