Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#11,607
All reviews
Rating Breakdown
July 23, 2022
I spent many hours trying to fix an issue and ended up contacting their support team. it was smooth and fast
May 17, 2023
Joann C. Helped me set this app up very quickly. Thank you so much for providing the best customer service.
July 23, 2022
Fhoel C. was very helpful, gave me instructions very clearly and well explained step by step on the problem i was facing, thank you again!
July 23, 2022
Just finished setting up a few automations using SMSBump. The app is easy to use and customer service was phenomenal! I received a reply very quick to a question I had and Iven walked me through the process with accompanying screenshots. Received a follow up email from Iven with additional tips and links to get the most out of the app and have since applied them. The step-by-step guides and videos are very easy to understand and apply. Very happy with everything so far.
July 22, 2022
This app has really helped me market to my audience through sending SMS messages. What I appreciate most is the customer service. Always so quick and helpful. Today I was helped by Lord R. and they were so sweet and quick to resolve my issues. Thank you so much!
July 22, 2022
Lord R. helped me, was very polite, and professional. thank you very much! 5 stars to this awesome guy.
July 22, 2022
This app is amazing and a must have for any ecommerce business owner. They also have incredible support!
July 21, 2022
The chat agent was so helpful and stayed on the chat until I got everything done as while as helping me find where to put my information needed.
July 21, 2022
Does everything I need and more! Installed initially to test out some SMS marketing, we now use it for our e-mail marketing too! The support team are super friendly and helpful! Shoutout to Lord for all your help!
July 20, 2022
It has been amazing. I switched to smsbump because another app I was using didn't have all the features. This one has been very easy to use and the customer service rocks.
July 20, 2022
I use this app to help me engage with my customers on a more personal level. Lord R was very helpful and informative. Big thanks to the SMS Team!
July 20, 2022
Great support team! Lazar was very Kind and Efficient. Thank you for your assistance. 100% recommended.
July 19, 2022
Thank you Princess for the help you provided today you're very very helpful and responded very swiftly
July 19, 2022
This app is very helpful because you are able to customize it, and the tech support is very helpful if you have an issue
July 19, 2022
Thanks to Keano M. I had problems for a week and she helped with all the issues. Now my SMS is great.
July 19, 2022
Great support team! I reached out and had my problem solved in 10 minutes. Really appreciate the support!!
July 17, 2022
Very helpful support team. Helped me answer my questions and validate my account within a couple of minutes
July 17, 2022
I had to drop another service due to lack of customer support on the weekends. As of now, yotpo is my go to!! A big thanks to Iven E for your help today.. The system is user friendly as easy to manage, especially to newbies like myself. 24/7 support, who can compete with that!! High five
July 17, 2022
Customer service is very helpful and knowledgeable! There are so many options I'm excited to get started and can't wait to see results!
July 16, 2022
i used this app to validate sms, joann was very kind. 100% recommended. I ALWAYS CONTACT HIM. GOOD!!!