All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 23, 2022

I spent many hours trying to fix an issue and ended up contacting their support team. it was smooth and fast

Store

neatmen

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Joann C. Helped me set this app up very quickly. Thank you so much for providing the best customer service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2022

Fhoel C. was very helpful, gave me instructions very clearly and well explained step by step on the problem i was facing, thank you again!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

Just finished setting up a few automations using SMSBump. The app is easy to use and customer service was phenomenal! I received a reply very quick to a question I had and Iven walked me through the process with accompanying screenshots. Received a follow up email from Iven with additional tips and links to get the most out of the app and have since applied them. The step-by-step guides and videos are very easy to understand and apply. Very happy with everything so far.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2022

This app has really helped me market to my audience through sending SMS messages. What I appreciate most is the customer service. Always so quick and helpful. Today I was helped by Lord R. and they were so sweet and quick to resolve my issues. Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

Lord R. helped me, was very polite, and professional. thank you very much! 5 stars to this awesome guy.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2022

This app is amazing and a must have for any ecommerce business owner. They also have incredible support!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2022

The chat agent was so helpful and stayed on the chat until I got everything done as while as helping me find where to put my information needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Does everything I need and more! Installed initially to test out some SMS marketing, we now use it for our e-mail marketing too! The support team are super friendly and helpful! Shoutout to Lord for all your help!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2022

It has been amazing. I switched to smsbump because another app I was using didn't have all the features. This one has been very easy to use and the customer service rocks.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

I use this app to help me engage with my customers on a more personal level. Lord R was very helpful and informative. Big thanks to the SMS Team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Great support team! Lazar was very Kind and Efficient. Thank you for your assistance. 100% recommended.

Store

MyBeya

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2022

Thank you Princess for the help you provided today you're very very helpful and responded very swiftly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

This app is very helpful because you are able to customize it, and the tech support is very helpful if you have an issue

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Thanks to Keano M. I had problems for a week and she helped with all the issues. Now my SMS is great.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Great support team! I reached out and had my problem solved in 10 minutes. Really appreciate the support!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2022

Very helpful support team. Helped me answer my questions and validate my account within a couple of minutes

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2022

I had to drop another service due to lack of customer support on the weekends. As of now, yotpo is my go to!! A big thanks to Iven E for your help today.. The system is user friendly as easy to manage, especially to newbies like myself. 24/7 support, who can compete with that!! High five

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2022

Customer service is very helpful and knowledgeable! There are so many options I'm excited to get started and can't wait to see results!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

i used this app to validate sms, joann was very kind. 100% recommended. I ALWAYS CONTACT HIM. GOOD!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0