All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

May 18, 2022

The Costumer Service is Amazing, They are very helpful, Rosen is great! I recommend 100% the App & Service :)

Store

Thingz

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

I just started setting up SMS Bump and reached out for assistance via chat and Simeon T and PL S was very prompt to answer my questions and provide assistance. I was very pleased they wanted to make sure I installed this app correctly and validated my settings with the Terms of Service and Privacy Policy.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

Incredibly friendly customer service! If you have any questions about how to do something, they help you to make it exactly the way you want. I totally recommend it!

Store

PENTHOM

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

I used this product to help with my store setup. it was very easy to use and the team where super helpful also fast to respond

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2022

"Harry M. is amazing. he did an amazing job as requested. I think we need more people like him. thanks again"

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

the customer service was just quick, friendly and efficient. I am nieuw to this plateform but i feel just at ease people are very helpful.

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

May 13, 2022

Good customer service really helpful. We are new to this platform. I thought the agent will take a long time to respond, but it was pretty quick.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Great app!!! It helps us solve abandoned checkouts and its customer service is amazing. Would highly recommend the app!

Using app

Over 1 year

Total reviews

12

Average rating

4.9

5 / 5 Share

May 12, 2022

Great customer support! Lazar was very helpful with walking me through adding the privacy policy to my website.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Amazing customer service. The team is so helpful and friendly, particularly Lazar! They always provide helpful solution and links to solve any problem.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Great App and Good Customer Support , We Recommend this app. This app helped me to recover Abandoned Cart very easy

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2022

Amazing customer service. The team is so helpful and friendly, particularly Fhoel! I know I can contact SMS Bump anytime with questions and I will receive great advice and helpful links to solve any problem.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2022

Awesome customer support. Lazar L. was really helpful! Made my SMS marketing much easier. Recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2022

Superbe application permettant la récupération de panier ! multiples choix de personnalisation des messages.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2022

I see how much this app would help to grow my new business to evolve towards something fast enough to use, but I was so lost! Their help is on time and efficient. Thanks!

Store

Harzle

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2022

I took more than 3 years living from e-commerce, always use SMSBump for marketing SMS. I'm happy with them!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2022

I wanted to thank Harry who helped me a lot on various problems I encountered while setting up and configuring my Yotpo account. It works perfectly and the advice was very useful and relevant. Thanks again to Harry for his help! I will not hesitate to recommend this application.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2022

I contacted the support for an account verification, very fast response, very efficient, well received, I am very happy, thank you very much and see you soon.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

The app works great and is generating me good amount of revenue that I would have otherwise lost. The features are intuitive and easy to implement and use. The customer service is amazing and you can get in touch with them very fast not like with other applications where you will need days to get any meaningful reply.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

I was just on chat with Lazar L, he was super helpful and patient with me. Helped me to set everything up. Thank you

Using app

Over 1 year

Total reviews

5

Average rating

5.0