All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2022

Customer service is top tier, very kind and they offer immediate help in the chat. Also a very nice platform to increase your sales

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

El servicio de atencion al cliente es espectacular , y con propuestas de mejora. Me lo han solucionado de una forma muy profesional y ayudando a otras mejoras.

Store

Zanvic

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2022

ho usato quest' app per configurare gli sms bump dei check out abbandonati. il team è stato molto rapido e di supporto, grazie ancora!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Amazing customer service! Very excited and thankful for this app! I needed help and was greeted with easy to understand help.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

This is great, the customer service was extremely quick, super clear with instructions and their instructions couldn't be easier.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Good App. Good Service, Very happy. Thank you so much for your help. It's very easy to use for my business

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

Great customer service and very quick to action support requests! The app was easy to set up and the knowledgebase is very clear on best practice set up.

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2022

I needed help intergrating sms bump with another app, i struggled for days to get them to link. I then spoken to the live chat with an agent who was outstanding and got it all set up for me in a matter of minutes highly recommend purely based off of the customer support.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2022

Very helpful app with many amazing features. The support is fast and to the point. Would highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2022

Quin Shiena G was a super helpful agent helped me resolve my issue quickly. not only that they was very polite

Using app

12 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2022

I have been using this app for my SMS and just started using the email as well. It is very confusing when using the signups and all the different flows & automations. It was resolved by contacting support and them walking me through what I needed to do to get my signups connect correctly and pointed to the right flow. I do not recommend doing this setup alone as you can create alot of flows that you dont need nor are unnecessary.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

July 9, 2022

I use SMSBump to maximize profit and increase my customer lifetime value as much as possible. This is the perfect app for abandoned checkouts and post-purchase upsells. I've never seen an average of 20%+ CTR before using SMSBump. Highly recommend it to all e-commerce business owners

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2022

Great app. love it. i am still not 100% an expert yet but the support is great. thank you guys for all the support

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2022

This is a great app! Joann was very helpful and helped me a lot with my SMS bump needs. Thank you!!!

Store

Beam XO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Lord R from your customer support was a big help. He provided very detailed instructions and has been very patient with my requests. Thank you so much!!!!

Store

Rapoly

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Super app et service client très réactif ! Je remercie la personne qui s'est occupé de moi (Aleksandar)

Store

Pompon

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2022

great app maybe the best one on shopify. ....................................................................

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

So grateful for PL to assistant me very patient to get things done in a short matter of time She's the BEST hands down 100 STARS Thanks again all smiles.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Ils sont très réactifs, disponible avec de bon conseils.J'ai fait validé mon compte avec leurs aides en moins de 5 minutes

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Assistenza veloce ed efficace sempre molto utile. Mi hanno supportato diverse volte sempre risolvendo i problemi.

Using app

11 months

Total reviews

1

Average rating

5.0